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Askova – Smart FAQ Chat

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Askova – Smart FAQ Chat

by hossamhamed

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Description

Askova is a smart FAQ chatbot that helps your visitors find answers quickly through an elegant floating chat widget. Fully bilingual (Arabic/English) with RTL support.

Key Features:

  • Floating chat widget with customizable position
  • FAQ sections with unlimited sub-sections
  • Quick Reply Buttons (related questions after each answer)
  • Copy & Print answer buttons
  • Welcome message variations (random greeting each time)
  • Answer satisfaction rating (thumbs up/down)
  • Typing animation for conversational feel
  • Rich text answers (HTML, links, bold, lists)
  • Form builder with 8 field types
  • CSV export for form submissions
  • Session memory (remembers visitor state)
  • Anti-spam (honeypot + rate limiting)
  • [askova] shortcode for inline FAQ pages
  • Bilingual admin panel (Arabic/English)
  • 8 color customization options
  • Google Fonts integration (40+ fonts)
  • Drag & drop reordering
  • “Help Me” wizard
  • Contact info display
  • Page-specific loading
  • Mobile responsive
  1. Upload the askova folder to /wp-content/plugins/
  2. Activate the plugin through the ‘Plugins’ menu
  3. Choose your admin language (Arabic or English)
  4. Configure your FAQ sections and customize the design

2.0.4

  • NEW: Multi-language support – assign language (Arabic / English / All) per section, form field, and help-me option
  • NEW: Auto-detect front-end language from WPML, Polylang, TranslatePress, or WordPress locale
  • NEW: Auto RTL/LTR direction based on detected page language
  • NEW: UI texts (header, welcome, buttons) auto-switch to match visitor language
  • FIX: CSS scoped with higher specificity to prevent WordPress theme overrides
  • FIX: Copy/Print buttons now properly positioned in answer header

2.0.3

  • FIX: Settings not persisting after cache purge (LiteSpeed, WP Super Cache, etc.)
  • NEW: Automatic upgrade routine merges new defaults into existing settings
  • NEW: Print Answer button (open print-friendly view / save as PDF)
  • IMPROVED: Version tracking for smoother future upgrades

2.0.0

  • NEW: Quick Reply Buttons (suggest related questions after answers)
  • NEW: Copy Answer button (clipboard)
  • NEW: Print Answer button (open print-friendly view)
  • NEW: Welcome message variations (random greeting)
  • NEW: Rich text support in answers (HTML, links, bold, lists)
  • NEW: Anti-spam protection (honeypot field + rate limiting)
  • NEW: CSV export for form submissions
  • NEW: Answer satisfaction rating (thumbs up/down)
  • NEW: Typing animation effect
  • NEW: Session memory (localStorage)
  • NEW: 3 new form field types (checkbox, radio, date)
  • NEW: [askova] shortcode for inline FAQ display
  • IMPROVED: Complete uninstall cleanup
  • IMPROVED: Better performance and security

1.0.2

  • Initial public release
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