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Avosist Chatbot

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Avosist Chatbot

by Avosist AI

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Description

Avosist Chatbot is the official WordPress plugin for the Avosist AI Platform. It integrates a 24/7 AI-powered chatbot widget on your WordPress site using your business knowledge base.

Features

  • Avosist AI Engine — Natural and smart conversations powered by advanced AI.
  • AI Capabilities — Book appointments, create orders, open support tickets, and transfer to human agents.
  • Knowledge Base — Trained on your PDFs, Excel sheets, Word files, and website URLs.
  • Customizable Design — Choose from 18 launcher icons, light/dark modes, and custom colors.
  • Quick Replies — Suggest quick reply chips to guide visitors.
  • Chat History — Seamless chat continuation even after page reloads.
  • 2-Minute Setup — Connect with your Avosist account and go live instantly.
  • Secure — Shadow DOM encapsulation, HTTPS support.
  • Mobile Friendly — Looks perfect on all mobile devices.

External services

This plugin relies on the third-party/external Avosist AI platform (https://www.avosist.ai) to function.

  • Widget Script: The plugin dynamically enqueues the chatbot widget script (widget.js) on the frontend from the Avosist servers.
  • Token Verification: The plugin sends a secure HTTP request containing only the widget token to the Avosist API (/api/chatbot/verify-token) to verify the account connection during setup.
  • Terms of Service: https://www.avosist.ai/en/terms-of-service
  • Privacy Policy: https://www.avosist.ai/en/privacy-policy
  1. Go to Plugins > Add New in your WordPress admin panel.
  2. Search for “Avosist Chatbot”.
  3. Click Install Now and then Activate.
  4. Go to Settings > Avosist Chatbot.
  5. Click Connect with Avosist to authenticate, or enter your Widget Token manually.
Is an Avosist account free?

Avosist offers a free trial. For detailed pricing information, please visit https://www.avosist.ai/en/pricing.

How do I train my chatbot?

You can upload PDF, Excel, and Word files, or crawl your website via the Avosist Dashboard > Knowledge Base section.

Can I hide the widget on specific pages?

By default, the widget is loaded sitewide. You can use the [avosist_chatbot] shortcode on specific pages if you want to load it conditionally.

Where do I find my Widget Token?

Go to Avosist Dashboard > Web Chatbot > Select your widget > Click “Get Code”. The token will be copied to your clipboard.

How does the transfer to live support work?

Enable the “Live Support Transfer” option in the Avosist Dashboard > Widget Settings > AI Capabilities. The AI will automatically route the customer to a representative when necessary.

1.4.1

  • Fixed plugin header description to be in English.
  • Finalized minor documentation translation adjustments.

1.4.0

  • Fixed duplicate header verification issue by removing redundant Plugin URI.
  • Added missing languages path folder inside plugin directory to satisfy textdomain checks.
  • Disclosed third-party service dependency and updated links to www.avosist.ai.
  • Added manage_options capability authorization checks to admin OAuth callback route for improved security.

1.3.9

  • Added Cache lock and frontend check to prevent sending multiple duplicate email transcripts for the same session.

1.3.8

  • Saved visitor name and email to database upon initial info submission.
  • Synchronized local storage visitor details with API payload.
  • Fixed SMTP From header conflict for transcript and human handoff notification emails.

1.3.7

  • Injected FontAwesome styles dynamically to the light DOM document head to resolve rendering issues in Shadow DOM on certain browsers.

1.3.6

  • Moved FontAwesome stylesheet tag inside HTML template block.

1.3.5

  • Integrated FontAwesome CSS within Shadow DOM block to fix launcher icons mismatch.

1.3.4

  • Restructured utensils launcher icon to fix drawing paths issues.

1.3.3

  • Synchronized FontAwesome classes with custom SVG drawing wrappers.

1.3.2

  • Converted launcher bubble to a tooltip and added support for notification sound.

1.3.1

  • Disabled click behavior of quick chips while visitor form is active.

1.3.0

  • Resolved visual flash of unstyled content (FOUC) and added fade-in transition behavior.

1.2.9

  • Fixed style repaint lag in widget.js.

1.2.8

  • Resized branding footer logo to 16px.

1.2.7

  • Added avosist.ai link in footer branding.

1.2.6

  • Added support for custom support agent avatars.

1.2.5

  • Implemented chat transcript form and email delivery flow.

1.2.4

  • Strengthened error catching when pulling chat history.

1.2.3

  • Fixed history list disappearance on view change.

1.2.2

  • Resolved widget JS syntax error (missing closing parenthesis).

1.2.1

  • Fixed admin conversation stats calculation.

1.2.0

  • Updated widget.js version to v2.1.0.

1.1.0

  • Integrated widget.js version v2.0.0 with custom dark/light modes, quick replies, and human handoff notifications.

1.0.0

  • Initial release.
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