BorgHive Chatbot
BorgHive Chatbot
Description
BorgHive Chatbot lets you deploy a fully functional AI-powered assistant directly on your WordPress website.
It connects with your BorgHive account and automatically embeds the chatbot script on your pages.
Key features:
* Seamless integration with the BorgHive platform
* No coding or configuration required
* Powered by OpenAI models (GPT-4o, GPT-4o-mini, GPT-4-turbo)
* Handles text, image and audio queries
* Custom branding, colors, and widget design
Why BorgHive?
BorgHive helps businesses reduce support workload by up to 80 %, automate repetitive questions, and serve hundreds of customers simultaneously at a fraction of the cost.
Notes
Security:
Only domains defined in your BorgHive account are authorized to load your chatbot script.
Support:
For help or feature requests, contact support@borghive.ai or visit https://borghive.ai/support.
External services
This plugin connects to BorgHive’s internal API services to enable the chatbot functionality on your WordPress website.
These services are operated and maintained by BorgHive and are required for the chatbot to process, understand, and respond to user messages.
Service name: BorgHive API
Service provider: BorgHive (https://borghive.ai)
Purpose:
The BorgHive API handles all communication between your website’s chatbot and the BorgHive platform.
It allows the chatbot to process user inputs, verify configuration settings, and return AI-generated responses in real time.
When the service is used:
1. During setup:
When you enter your Website Chatbot ID in the plugin settings, the plugin securely connects to the BorgHive API endpoint
(https://borghive.ai/db/website_chatbot_connections/exists-connection/{chatbot_id})
to verify whether the provided ID exists and is valid.
This request ensures that only authorized and active chatbots can be embedded on your site.
- During user interactions:
Every time a visitor interacts with the chatbot widget on your website, the plugin connects to the BorgHive API to send the user’s message and receive a generated AI response.
Data sent to the service:
When a user interacts with the chatbot widget, the following data is securely transmitted to the BorgHive API:
– The content of the user’s message (text, image, or audio)
– The user’s IP address (used for security and abuse prevention)
– The browser’s preferred language (used to improve language detection and response accuracy)
During the initial verification step, only the chatbot ID entered by the site administrator is sent for validation.
No user-specific data or personal information is transmitted during this step.
Data storage and visibility:
Text messages exchanged with the chatbot may be stored within the BorgHive system for internal analytics and performance improvement of the assistant.
These stored messages are only accessible to the company that created and manages the chatbot and are not shared or sold to any third parties.
Image and audio data are processed temporarily and are not permanently stored.
Legal and privacy information:
You can find BorgHive’s full Terms and Conditions and Privacy Policy here:
– Terms of Service: https://borghive.ai/terms
– Privacy Policy: https://borghive.ai/privacy-policy
This data transmission is essential for the chatbot to function correctly and securely.
By installing and activating this plugin, you acknowledge that your website will communicate with BorgHive’s servers to verify the chatbot ID and to provide real-time AI responses to user queries.
Installation
- From your WordPress admin dashboard, navigate to Plugins Add New.
- In the search bar, type “BorgHive Chatbot” and locate the plugin published by BorgHive.
- Click Install Now, then click Activate once the installation is complete.
- After activation, go to Settings BorgHive Chatbot in your WordPress dashboard.
- In the settings page, enter your Website Chatbot ID (available in your BorgHive account).
- Click Save Settings — the chatbot will be automatically embedded across your website.
Screenshots
The BorgHive Chatbot widget displayed on a live website, showing an example conversation between a user and the AI assistant.
The BorgHive Chatbot settings page in WordPress, where you can enter your Website Chatbot ID.
The BorgHive form used to create a new chatbot and generate your Website Chatbot ID.
Faq
BorgHive is a digital platform that enables businesses to create and deploy AI-powered assistants trained to answer company-specific questions.
These assistants can be connected to popular chat applications such as WhatsApp or embedded directly on company websites through a customizable chatbot widget.
The BorgHive website chatbot allows customers to chat with your AI assistant in real time, providing instant answers, support, and product information — all without human intervention.
This helps businesses automate customer communication, save time, and maintain 24/7 availability across multiple channels.
A BorgHive Chatbot is a customizable, AI-powered assistant that you can easily deploy on your website.
It’s pre-trained to understand and respond to natural language, and can be further personalized with your company’s tone, branding, and knowledge base.
In addition to text, the chatbot can also process images and voice messages, allowing users to send photos or audio queries for intelligent responses.
The chatbot helps automate customer support, answer frequently asked questions, and provide instant information about your products or services — all directly on your site, 24/7.
No — BorgHive is built to be completely user-friendly, so you don’t need any coding or technical experience.
All setup steps, from creating your AI assistant to integrating the chatbot on your website, are handled through a simple and intuitive dashboard.
You can configure the chatbot’s appearance, personality, and knowledge base in just a few clicks.
Even installing the WordPress plugin requires no manual code — just activate it, add your Website Chatbot ID, and your assistant will be live instantly.
A BorgHive Assistant is an intelligent AI entity powered by advanced OpenAI GPT models.
It can understand and respond to users in natural language, handle complex queries, and provide accurate answers based on your business context.
Depending on your configuration, the assistant can process text, images, and audio inputs — allowing customers to type messages, upload pictures, or even send voice recordings.
These assistants can be connected to multiple channels, such as WhatsApp or your company website, helping you automate communication, offer instant support, and maintain consistent 24/7 engagement with your audience.
BorgHive gives you full control over your assistant’s behaviour and identity.
You can select the preferred AI model (such as GPT-4o or GPT-4-turbo), define its tone, personality, and communication style, and write custom instructions that shape how it interacts with users.
You can also attach documents (text files, or HTML pages) to build a unique knowledge base containing company-specific information.
Advanced users can fine-tune generation parameters like temperature (creativity) and top p (response precision) to achieve the perfect balance between natural language and factual accuracy.
All customisations are done through the BorgHive dashboard — no coding required.
Reviews
Changelog
1.0.1
- Initial release: BorgHive Chatbot integration, domain validation, local dev support.