Chat AI with Dispatcher

Discover the Chat AI with Dispatcher plugin: a free live chat solution combining AI and human supervision for WordPress. It provides instant responses via a credit-based AI system with real-time dispatcher control.

Important: The plugin connects to an external AI service that incurs usage costs. Upon purchase, a starting credit equal to the full purchase price is credited to the user account to cover AI usage. Users can top-up credits if needed.

Why choose it?

• Combines AI speed with human accuracy.
• Prevents visitor frustration with real-time takeover.
• Mobile-friendly and easy to install.

Why Choose Chat AI with Dispatcher?

• AI + human power for perfect responses.
• Enhances customer experience.
• Reduces lost sales with instant support.
• Competitive edge over basic chatbots.
• Lightens support workload.

Key Features

• Dispatcher Mode: Live conversation monitoring.
• One-Click Takeover: Handle complex queries.
• Screenshot Upload: Visual issue support.
• Flexible Handover: Back to AI when done.
• Multilingual: Language-independent AI.
• Mobile-Friendly: Works on all devices.

External Services

This plugin connects to the vrcs.hu API to provide AI chatbot functionality, credit-based billing, and package management.

• Service: vrcs.hu
• Purpose: Provides AI-powered chatbot responses, credit management, and package selection for the plugin.
• Data Sent:
  • During registration: Domain name, user email, store email.
  • During credit monitoring: Registration ID, domain name, credit monitoring status (0 or 1).
  • During package retrieval or registration check: Registration ID, domain name.
• When Data is Sent:
  • When registering the plugin via the admin settings page.
  • When enabling/disabling credit monitoring.
  • When retrieving available packages or verifying registration status.
• Terms of Service: https://www.vrcs.hu/Terms-of-Use?route=information/information&language=en-gb
• Privacy Policy: https://www.vrcs.hu/Privacy-Policy-and-Notice?route=information/information&language=en-gb

1. Upload the plugin ZIP to /wp-content/plugins/ or install via the WordPress Plugins screen.
2. Activate the plugin in the “Plugins” menu.
3. Register on the settings page (starting credit equal to the purchase price will be applied) to activate the chat.

Check the support documentation for issues.

1. 

   Customer Chat Interface - screenshot-1.png

2. 

   Admin Registration - screenshot-2.png

3. 

   Dispatcher Interface - screenshot-3.png

2.2.0

• WhatsApp Integration: Direct WhatsApp contact button added to the chat interface with admin-configurable phone numbers.
• Hybrid Support Logic: Seamlessly transition users from AI automation to a human dispatcher via WhatsApp.
• WAMP/Windows Compatibility: Critical fix for temporary file path handling (tmp_name) ensuring stability on Windows-based servers.

2.1.0

*Interactive Multimedia Toolbar: New iconography system in the chat footer for better accessibility and tool selection.
*Enhanced Session Stability: Optimized real-time polling to ensure chat history and images are perfectly synchronized.

2.0.0

• Real-time Multi-Tab Sync: Added instant synchronization between browser tabs. Chat history and states now update simultaneously across all open windows.
• Integrated User Auth: New login and registration system integrated directly into the chat workflow.
• Unified Core Logic: Complete rewrite of the JavaScript engine for faster execution and more reliable cross-browser performance.
• New Modern UI: Redesigned chat interface and a more intuitive, organized admin dashboard for a professional user experience.

1.0.3.2

• Added real-time image preview (thumbnail) in the chat window after selecting a file and before/during upload.
• Improved user experience (UX) for visual feedback during support interactions.

1.0.3.1

• Fixed JS file to correctly reload uploaded images and question–answer data when the user refreshes the page.

• (Minor adjustment to restore proper state handling after reload.)

• Updated CSS for the footer input field to ensure consistent height and appearance across different templates.

1.0.3

This update includes the complete transition to the “chataiwd” naming convention, a Bootstrap upgrade,
and more accurate, language-aware AI query responses.

1.0.2

• Added External Services section to readme.txt to document vrcs.hu API usage.
• Ensured compliance with WordPress.org review requirements.

1.0.1

• Bugfix: fixed changes requested by WP review
• Code cleanup

1.0.0

• Initial release with AI chat and dispatcher functionality.