Clatree Checkout Monitoring for WooCommerce
Clatree Checkout Monitoring for WooCommerce
Description
Automated Real Order Tests 24/7
Clatree provides continuous, automated testing of your entire e-commerce checkout process, simulating real customer behaviour around the clock. This ensures that every step, from adding items to the cart through to the final place-order button, is functioning correctly.
- Cart & Checkout Automated Tests: Monitors every stage of the purchase path end to end.
- Automated Real Order Tests 24/7: Every few hours, Clatree places a real test order by simulating an actual customer, then automatically removes it. If something goes wrong, it alerts you.
- Order Issues & Anomalies Monitor: Flags failed, stuck, or unusual orders early to prevent lost sales.
- Customer Journey Speed Testing: Alerts you the moment your checkout begins to load too slowly, helping to prevent cart abandonment.
- Cart & Checkout Uptime Monitor: Pings your cart and checkout every 5 minutes to ensure constant availability.
Comprehensive Testing Capabilities
Clatree meticulously tests critical components of your checkout flow:
- Payment methods testing: Confirms that payment options are visible and operational.
- Shipping methods testing: Verifies that shipping options load correctly at checkout.
- Checkout form fields testing: Ensures customers can successfully enter their details and address.
- Coupon codes testing: Checks that coupon codes are not only accepted but also apply the correct discount.
- Place Order button testing: Confirms the final button is present and functional.
The service offers mobile and desktop testing to ensure a seamless experience across all devices. Alerts are delivered in real time via email and Slack, often including screenshots for quick issue identification. Clatree also provides clear instructions for fixing identified problems, with optional hands-on support available. Setup is designed to be 100% no-code, with a free setup service offered for convenience. Test orders are automatically deleted, ensuring they do not affect sales statistics.
Clatree is ideal for Store Owners looking to prevent lost sales due to checkout errors, Agencies managing multiple client stores from a single dashboard, and Developers aiming to catch regressions before they impact customers.
A free account includes a limited number of scans each month. Paid accounts have no scan limit. A free 14-day trial is available, with flexible monthly or yearly subscription plans.
Privacy, and what this plugin sends
Clatree is a hosted service and this plugin is its WordPress half, so it reports to your Clatree account: your store’s address, the addresses of your cart and checkout, the payment and delivery methods your checkout offers, the fields it asks a customer to fill in, and the number, status and total of orders that failed or are waiting for payment. Nothing leaves the site until a License Key is saved.
Customer names, addresses, email addresses, phone numbers and payment details are never sent. Failure reasons are stripped of anything resembling an email address, a card number or a customer name before they leave the site.
Service: Clatree (clatree.com). Terms of service. Privacy policy.
Installation
- Install and activate the plugin.
- Go to Clatree in the WordPress menu.
- Choose Create an account if you are new to Clatree, or I already have an account if you are not. Either opens Clatree in a new tab and takes you to this store’s License Key.
- Copy the License Key, paste it into the plugin, and save.
Monitoring starts as soon as the key is accepted.
Screenshots
The plugin's Connection screen before a store is paired: two ways to reach your account, and one field for the key.
A connected store, with the addresses to allow through a firewall or security plugin.
Your store's health at a glance, and every check Clatree ran on it.
Cart and checkout, tested on desktop and mobile: every step a customer takes, and whether a real order still goes through.
Orders that failed or are stuck awaiting payment, with the reason your store gave and what they are worth.
How long your cart and checkout take to load, and how that has moved.
The alerts Clatree sends when something stops working.
Faq
Clatree is for every store that does not want to lose customers to a broken path to purchase: a shipping method that does not show up, a payment method that disappears, a coupon that stops working, an order form that will not load, a place order button that does nothing. Those are the moments that quietly kill sales, and Clatree is built to test for them automatically, on a schedule, and report anything that is off. That way you hear about it before your customers give up on buying. We know most shoppers never report a problem, they just abandon the cart. Which is exactly why the tool costs a whole lot less than the customers it saves you.
Clatree tells you the moment it detects that the one thing that matters most in your store, the ability to buy, has stopped working. Say your payment or shipping methods stop showing up. Or your coupon code does not work, or it works but discounts nothing. Or your cart or checkout takes far too long to load. Now you finally have control: you will know about it, you will get instructions on how to fix it, and if those instructions are not enough, you can lean on our team for support.
Yes. The plugin is the store-side half of a hosted service and cannot monitor anything on its own. There is a free package, and paid ones; both are listed at clatree.com/pricing.
No. A few minutes after a scan places a test order, Clatree deletes it, so it never lands in your sales stats or your store metrics.
We always recommend that if you use third-party plugins or integrations, you check beforehand whether leaving Test Orders enabled could cause other tools to treat these orders as real transactions, potentially affecting your statistics or generating unnecessary invoices.
Absolutely not. Our tests are built to stay out of your customers’ way. They never see Clatree, and it never interferes with anyone buying from you.
Yes, of course. As often as you want, with no limit. Our system checks your cart and checkout at set intervals, runs full path-to-purchase tests, and places a test order if you switch that option on. On top of all that, you can fire off a test yourself from the Clatree panel any time you like.
With Clatree you have that option, but you can also choose our test payment gateway. We recommend making the test as real as possible, because the whole point is to mirror the path your customer actually takes. That said, we understand your store may only accept card payments, for instance, or some other method you would rather not test. So we also give you option B: routing test orders through Clatree’s test gateway. And of course, no real money is ever transferred in any case. As you can see, Clatree is very flexible, and the choice is yours.
We do not collect your customers’ data, because we do not need it to deliver the service. At Clatree, user privacy is the top priority. That is why we keep the data we do collect to the absolute minimum. You can read more in our Privacy Policy.
Of course. If you do not have the time or the patience for setup, we will do it for you, completely free. During onboarding you can pick that option, send us the details we need, and we will take the whole thing off your hands.
Your store has to run on WordPress with WooCommerce, and you need the rights to it, as owner or authorised representative. That is it. We plan to support other platforms down the road, but for now the service covers stores built on WordPress only.
No. There is no code on the front end of your store, apart from one small marker during a Clatree test run. The reporting runs once an hour on WordPress’s own scheduler.
The Connection screen lists the addresses Clatree checks your store from once the site has connected. Add them to the allowed list in your security plugin, your firewall and any service such as Cloudflare.
Deactivating stops all reporting. Deleting removes everything the plugin ever stored, including your License Key. Order notes on your own orders are left alone, because they belong to your order history.
Yes. Each site in the network is treated as its own store, with its own License Key.
Reviews
Changelog
2.0.0
- First release in the WordPress Plugin Directory.