Constant Contact + WooCommerce

by Constant Contact

Description

Unleash the power of your business — and drive more revenue — by integrating Constant Contact with WooCommerce today.

Constant Contact is built to simplify the complex and confusing task of marketing your idea, even if you’re a beginner. And our award-winning team of marketing advisors is there for every customer, every step of the way, offering live, real-time marketing advice on the phone or online anytime you get stuck.

With Constant Contact you can:

Easily connect WooCommerce to your Constant Contact account and sync contacts automatically.
Drag and drop a product(s) from your WooCommerce catalog and insert them into your email in seconds.
Target the right customer/prospect with the right message with predefined segments based on your customers’ purchasing behavior:
- All WooCommerce contacts who opt in to receive email marketing
- Recent Customers: Purchased within 30 days
- First-time Customers: Purchased once
- Repeat Customers: Made more than one purchase
- Lapsed Customers: Have not made a purchase in more than 120 days
- Prospects: Have not made a purchase yet
Bring customers back to your online store with automated, targeted emails.
Find new customers with our social marketing and advertising tools to expand your reach.
Automatically send a customized branded abandoned cart email to customers who left items in their cart and track resulting revenue.

Installation

Integrating Constant Contact with your WooCommerce store is a simple process:

Install and activate the Constant Contact + WooCommerce plugin.
At the top of your screen, click the button that says “Connect Your account”, or create an account if you don’t already have one.
You will then be directed to the Constant Contact website where you will be prompted to sign in/create an account.
Upon sign in/account creation, your Constant Contact +WooCommerce plugin will be connected to your Constant Contact account. Finally, you will be redirected back to your WordPress dashboard where you will see a message confirming the connection has been successful.
You will now need to enter some additional information surround the importing of contacts. You can do this by clicking on the Constant Contact option that is listed under WooCommerce in your left sidebar on your dashboard.

For detailed instructions on integrating Constant Contact and WooCommerce please visit our Knowledge Base where you can find Help By Topic, Video Tutorials, and Quick Start Guides.

Screenshots

Drag the WooCommerce action block directly into your email.
Edit the details of your product.
Pre-filtered segmented lists.
Syncing status for contacts.
Settings Page in WordPress
Before and after connecting account.

Reviews

Useless, Doesn't Actually Sync

By mazykin on September 19, 2024

Connected the plugin to our store successfully, all the webhooks were created (and unfortunately, overwrote our own webhooks—not a fun surprise!!), and the store is showing as connected in Constant Contact. However, contacts don't actually get synced, and there's no way to manually sync them. They just get synced "daily". Absolutely useless, and we will be investigating a different solution.

Here is your nice review

By nemi5150 on July 3, 2024

I just got an update and now have an undismissable notification to “leave a nice review”. The dismiss link does not work. Get your sh*t together constant contact.

EDIT: changing review because it now works and the developer response was fast and considerate.

Missing features & configuration options

By maikunari on September 29, 2023

Can't choose to add to signups to a specific list. No configuration options to connect to our Constant Contact account. No documentation to show how to set it up. Needs work to be considered useful.

Useless Garbage

By OC WordPress Web Designer on July 5, 2022

Quite simply, this plugin doesn't work. Useless garbage. From CC support: "It is seems to be a defect that is being tracked internally by us. I apologize for the inconvenience caused by this. Currently, there is no ETA on when it will be fixed as its an ongoing issue."

Doesn't work

By dazz13 on September 29, 2021

I installed and configured this, and it was working, then it suddenly stopped working and never worked again.

Self Hosted?

By buddylove72 on June 28, 2021

From what I can tell this only works through WordPress websites via an Account with WordPress.com and not self-hosted.. There's no way to connect to CC via the settings so I don't see any point in this...

Worked for a minute

By dsjwww on October 21, 2020

This plugin states that it is connected to the store, but it only updated one customer record in the Constant Contact DB and then stopped working. From my CC dashboard, it states that there are no connections. I am not sure why the connection no longer works. It did create multiple woocommerce lists in Constant Contact.

Doesn't work at all

By HabitatTexas on September 10, 2020

Constant Contact doesn't recognize the plugin from their side, so it doesn't actually integrate anything. As I write this, I've been in chat support from CC for 45 minutes, with no sign of resolution. I will revise this review if anything gets better, but it isn't quick, nor easy, nor functional.

Signup form integration works great

By wc968tr on June 18, 2020

For our purposes, the plugin is great in that it's the official plugin for Constant Contact and is able to have new signups from the website form into the desired list automatically. Pretty easy to setup. Only thing is it would be good to ensure the plugin works with the newest version of WordPress.

Poor plugin

By antonyjosephsmith on April 20, 2020

--- update --- After some interactions with support I've managed to get the integration working but I'm sticking with one star. Taxable products are not handled correctly so pricing is wrong and there is no way to override. Descriptions are not pulled through either. The plugin verges on pointless. --- Original --- This is based solely upon the WordPress admin element I can use which is poor. It seems the signup process is a couple of steps but since it's a tab view with a couple of panes this is unclear. Documentation does actually exist but for some reason it's not reference on the plugin pages.... I cannot rate the integration functionality since I've been unable to connect with constant contact.

Changelog

2.4.2

Fixed: Security issues with disconnect process.

2.4.1

Fixed: PHP Compatibility details.
Fixed: Details around textdomains

2.4.0

Added: clear webhooks and API connections on disconnection processes.

2.3.2

Fixed: Uncaught fatal error from Abandoned cart checkout recovery.

2.3.1

Fixed: Issue around marketing opt-in with WooCommerce checkout block and order/user meta.
Added: Notice encouraging to apply any available update to the plugin.

2.3.0

Added: Support for WooCommerce Checkout block and opt in checkbox
Fixed: Conflicts with other Woo Plugins and asset loading.

2.2.2

Updated: Confirmed compatibility with 6.5.0

2.2.1

Added – confirmation of compatibility with WooCommerce HPOS functionality.

2.2.0

Added – Initial support for integration with WordPress Site Health Panel, including connection status, key status, and abandoned cart status.

2.1.2

Fixed – enableStoreDetails javascript console error.
Fixed – PHP8 compatibility errors.
Fixed – Mismatch in SettingsModel PHP signature.
Updated – Build tools versions.

2.1.1

Updates – Remove deprecated customer properties usage.

2.1.0

Added – Logging to help troubleshoot potential issues.
Updates – Store a bit more customer information for abandoned cart reachout purposes.
Updates – URLs used during the connection process and account associations.

2.0.3

Fix – Minor design fixes, bug fixes and stability improvements.

2.0.2

Fix – Minor bug fixes and stability improvements.

2.0.1

Fix – Fixed an issue with notice not working when ssl is found.
Fix – Minor typo fixes.

2.0.0

Updated – All new ui for the constant contact woocommerce plugin.
Updated – Store data are now optional. You can connect to constantcontact without store details.
Updated – Now you can save your settings and connect to constant contact in a single click.
Updated – Added a disconnect settings to the constant contact woocommerce settings.
Fix – Minor bug fixes.