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GTG – Recesso Online

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GTG – Recesso Online

by gtechgroup

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Description

GTG – Recesso Online lets customers (including guests) submit a withdrawal declaration in a simple, traceable way. The plugin RECORDS and NOTIFIES the request: it does NOT issue refunds, cancel orders, change stock, close subscriptions or create return labels automatically. The store administrator reviews every request manually.

Key features:

  • Public page plus shortcodes, accessible without login.
  • Secure verification by order number and billing email (no personal data in URLs: signed nonces/transients are used).
  • Two-step flow with no dark patterns, ending with a clear “Confirm withdrawal” button. Works without JavaScript.
  • Durable receipt (email with full content, date and time) plus a JSON snapshot of the request.
  • Configurable withdrawal period (order/payment/completion/shipping/delivery date) with filters for tracking plugins.
  • Exclusions by category/product/virtual/downloadable plus a product metabox (warnings/manual review only).
  • B2C/B2B handling, duplicate detection, audit trail, CSV export.
  • Emails integrated with WooCommerce (template override, header/footer) plus a wp_mail fallback; compatible with SMTP plugins.
  • Cache/CDN protection, noindex on pages containing personal data, defensive multilingual compatibility (WPML/Polylang/TranslatePress).
  • Privacy: personal-data exporter/eraser plus suggested policy text.
  • HPOS compatible. Compatible with Elementor/WPBakery via shortcode (optional widgets when active).
  • White-label options and a staging mode (disables emails).

WooCommerce is the only functional dependency; without it the plugin degrades gracefully and shows an admin notice.

This plugin is designed to support the consumer right of withdrawal under EU distance-selling rules, but it does not provide legal advice and does not replace your own terms and conditions.

Translations

The interface is fully translatable and ships with a complete Italian translation (it_IT) plus a translation template (.pot) for every other language. Translations for all official EU languages are bundled with the plugin.

Shortcodes

  • [gtg_recesso_form] – the withdrawal form (two steps).
  • [gtg_recesso_link] – a text link to the withdrawal page.
  • [gtg_recesso_button] – a button to the withdrawal page.
  1. Upload the plugin folder to /wp-content/plugins/ and activate it.
  2. A “Recesso online” page is created with the shortcode [gtg_recesso_form].
  3. Configure emails and company data under “Recesso Online -> Settings”.
  4. Review “Recesso Online -> Configuration status”.
  1. Configuration status overview.

    Configuration status overview.

  2. General settings.

    General settings.

  3. Withdrawal settings (period basis, duplicates, B2B handling).

    Withdrawal settings (period basis, duplicates, B2B handling).

  4. Withdrawal period and rules.

    Withdrawal period and rules.

  5. Product and category exclusions.

    Product and category exclusions.

  6. Company data.

    Company data.

  7. Text customization.

    Text customization.

  8. Shortcode publishing.

    Shortcode publishing.

  9. Frontend withdrawal page (two-step form).

    Frontend withdrawal page (two-step form).

  10. WooCommerce order integration (order note and account button).

    WooCommerce order integration (order note and account button).

  11. Confirmation email (durable receipt).

    Confirmation email (durable receipt).

Does the plugin issue refunds or cancel orders automatically?

No. It only records and notifies the withdrawal request. Every decision (acceptance, rejection, refund, return) is taken manually by the administrator.

Can guests (customers without an account) submit a request?

Yes. Verification uses the order number and the billing email. No personal data is exposed in URLs.

Is WooCommerce required?

WooCommerce is the only functional dependency. Without it the plugin stays inactive without fatal errors and shows an admin notice.

In which languages is the plugin available?

The plugin is fully translatable. It ships with an Italian translation and translation files for all official EU languages. You can add or refine translations using the included .pot template.

Does the plugin send data to external services?

No. The plugin does not call any external service and does not track users. All data (requests and logs) is stored in your own WordPress database.

1.0.2

  • Fix: prevent translations from loading before the “init” hook (avoids the _load_textdomain_just_in_time notice on WordPress 6.7+).
  • Improvement: stricter, type-safe comparison when rendering excluded categories.
  • Tested up to WooCommerce 10.9.
  • Added translations for all official EU languages.

1.0.1

  • Maintenance and compatibility release.

1.0.0

  • First release.
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