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Helcim Commerce for WooCommerce

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Helcim Commerce for WooCommerce

by Helcim

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Description

Helcim Payment Module for WooCommerce
Start accepting credit card payments online. This plugin integrates Helcim with your WooCommerce store. Thanks to Helcim.js, customers never leave your website during the checkout process.

LEGACY MERCHANTS – IMPORTANT
Please note that this plugin is the new Helcim platform. Merchants using our legacy Helcim Gateway/Virtual Terminal should be using the Payment Gateway for WooCommerce – Helcim plugin instead.

WHY HELCIM:
– Enjoy affordable interchange plus pricing in your WooCommerce store.
– Sign up is fast and easy for businesses in Canada or the USA.
– Accept Visa, Mastercard, American Express, Unionpay, Discover Network and more.

REQUIREMENTS:
– WooCommerce 2.6.14 to 9.8.1
– Helcim account

  1. For detailed instructions, please visit: https://support.helcim.com/article/helcim-commerce-new-ui-integrations-woocommerce-integration-woocommerce/
  2. Install the plugin, or download it and extract it to: /wp-contents/plugins/ directory
  3. Configure the module in WooCommerce->Settings->Check Out then click ‘Helcim’
  4. Click the Enable/Disable box to enable this gateway
  5. Select either “Test Mode” or leave it empty for live transaction.
  6. Enter the title to display on the payment selection portion of the checkout page (required)
  7. Select the payment integration method you wish to use (either Helcim.js or Direct Integration)
  8. If using Helcim.js, enter the Helcim.js token
  9. If using Direct Integration, enter the Helcim Commerce Account ID, API Token, and Terminal ID
  10. If using Direct Integration, choose the transaction type such as “Purchase” or “Pre-Auth”
  11. Enter the description your customers will see on the checkout page for this payment option (required field or WooCommerce will not work)
  12. Choose whether you would like to display the Helcim logo on the checkout page
  13. Process a test transaction to ensure that the plugin is working before switching to live production.
  1. Helcim Commerce for WooCommerce - Payment gateway list page

    Helcim Commerce for WooCommerce - Payment gateway list page

  2. Helcim Commerce for WooCommerce - Configuration page

    Helcim Commerce for WooCommerce - Configuration page

  3. Helcim Commerce for WooCommerce - Checkout page example #1

    Helcim Commerce for WooCommerce - Checkout page example #1

  4. Helcim Commerce for WooCommerce - Checkout page example #2

    Helcim Commerce for WooCommerce - Checkout page example #2

How can I get a Helcim account?

Please visit the Helcim Website for information on signing up for a Helcim account.

Should I use Helcim.js or Direct Integration?

Helcim.js is recommended as it greatly reduces your security and PCI compliance scope. The credit card tokenization takes place between your client’s web browser and Helcim’s servers, removing your server from having to touch full credit card information. However, Helcim.js does not work with some older browsers and can conflict with other plugins installed on your WordPress website. The direct integration providers a more straight-forward payment integration, but brings your server into the full scope of PCI compliance. Merchants should choose their integration mode based on their security practices.

Where can I find my Helcim.js configuration token?

Login to Helcim Commerce, click on “Payment Pages” -> “Helcim.js” and create a new configuration.

Where can I find my API Token?

Login to Helcim, click on “Settings” -> “API Access” and create a new API access token.

I wish I could use this plugin

By John Gudmundson on June 14, 2022

I've used stripe's plugin for years. Very solid. But wanted to try Helcim, which seems to be a great Canadian company with honest policies. But their woocommerce plugin is weak and not frequently updated. Couple of key issues: They don't support USD purchases. Our store is set up for CAD and USD but the plugin fails ungracefully if someone wants to pay in USD. They don't handle order refunds/voids transparently. If I create an order in the backend and then minutes later refund it via the WC backend, as I do in Stripe (eg a live test after a software update), the helcim plugin should understand that it needs to void/null the transaction at Helcim rather than refund it. Instead, it tries to refund it and fails outright with no clear idea why. In speaking with Helcim support (which initially I found quite unresponsive after creating a ticket), they grudgingly admitted that that might be a function they should support. I had a long interview with a junior product manager in Calgary some days later and he did not seem to really know much about woocommerce or wordpress. I spent 30-40 minutes teaching him, and he asked a lot of super basic questions. I told him that if they want more than 300 installations of their plugin, they need to make it way better. It just has to work, like 99% of other wordpress plugins do. At the point I spoke to him, their plugin hadn't been updated in a year, which speaks of lackadaisical attention to it. So, as much as I want to send business their way, we're an ecommerce store, not a point of sale terminal shop, and I guess I'll have to wait until they get their ecommerce act together.

Great company, great plug-in

By erzulies on September 17, 2021

Flawless plugin and great customer support - best thing we ever did was change over to Helcim. This update is really solid but you will have to reconfigure one of the keys with the newest version - customer support will walk you through in minutes to adjust your CRM,

Does not support account creation at checkout

By bobino123 on December 3, 2020

Helcim support was not aware that woocommerce account creation at checkout is not implemented & freezes the page if the user attempts to make a purchase that matches that scenario. It would be nice if they were to change things so: - The product support all native features of the Woocommerce checkout page - The documentation mentions native features that are not supported if there are any - Give an error message instead of freezing the checkout page (fail gracefully at least please) - Train their staff not to tell people the feature is not available because of some "limitations", when in fact Helcim chose not to implement it. If anyone has some magic way to make this work, I'm all ears. Thanks for listening.

Great Work from Helcim

By thatguythere on March 4, 2018

Helcim has done a great job with their plugin. It's straight forward and easy to use and they offer great support via email or telephone to help if you need it.

Great add-on

By (gab_p) on February 21, 2018

Needed a solution for processing transactions and this one works great. Detailed instructions provided so installation and testing is straight-forward. Thanks Helcim!

works great

By mbjae on February 21, 2018

works great!Great plugin! Friendly Staff! canada, credit cards, payment processing, woocommerce

A huge improvement, things looking bright for Helcim.

By Rae Carlson (carlsonwebtech) on February 20, 2018

This review has been updated as of 2.20.2018 In a previous review I had outlined some of my frustrations with the Helcim plugin and indicated that this plugin was not ready for use in production. I am happy to report that as of the latest update to v1.1, the development team at Helcim has addressed my concerns and made considerable improvements to their plugin. The most notable improvement is that all transactions that receive a declination code now are marked as "Pending" which is important for auditing the purchase history, determining if customers are having difficulty completing checkout and allowing automated processes like abandoned shopping cart follow-ups to trigger as they are supposed to. I will be putting this plugin back into service to hopefully get away from the higher rates of my current payment processor and switch everything to Helcim. I love Helcim's cost-plus pricing and the potential for cost savings is huge. I owe a big thanks to the Helcim team for addressing these concerns and staying committed to the Canadian marketplace.

4.0.9

  • Tested upto WordPress 6.8.0
  • Tested upto woocommerce 9.8.1

4.0.8

  • Fix UI bug
  • Tested upto WordPress 6.7.2
  • Tested upto woocommerce 9.7.1

4.0.7

  • Fix UI bug
  • Tested upto WordPress 6.7.2
  • Tested upto woocommerce 9.7.1

4.0.6

  • Fix UI bug
  • Tested upto WordPress 6.7.1
  • Tested upto woocommerce 9.4.2

4.0.5

  • Fix UI bug
  • Tested upto WordPress 6.6.2
  • Tested upto woocommerce 9.3.3

4.0.4

  • Support for Block-Based Checkout
  • Tested upto WordPress 6.6.2
  • Tested upto woocommerce 9.3.1

4.0.3

  • Bug fix regarding empty phone number
  • Tested upto WordPress 6.4.2
  • Tested upto woocommerce 8.5.1

4.0.2

  • Bug fix regarding countries
  • Tested upto WordPress 6.4.1
  • Tested upto woocommerce 8.2.2

4.0.1

  • Optimized transaction processing
  • Bug fix regarding taxes
  • Tested upto WordPress 6.3
  • Tested upto woocommerce v8.0

4.0.0

  • Optimized transaction processing
  • Tested upto WordPress 6.2
  • Tested upto woocommerce v7.9

3.0.8

  • Tested upto WordPress 6.2
  • Tested upto woocommerce v7.8

3.0.7

  • Tested upto WordPress 6.1
  • Tested upto woocommerce v6.4

3.0.6

  • Tested upto WordPress 6.1
  • Tested upto woocommerce v6.4

3.0.5

  • Allow customers to choose card expiry year that is 5 years from now
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v6.3

3.0.4

  • Allow customers to choose card expiry year that is 5 years from now
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.7

3.0.3

  • Fix UI bug with expiry dates
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.7

3.0.2

  • Fix Refunds
  • Fix Approval Code not showing
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.7

3.0.1

  • UI Fix
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.7

3.0.0

  • Bug Fix – Duplicate Transaction when checkout fails
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.7

2.0.6

  • Bug Fix – Void/Reverse Approved Transactions when checkout validation fails
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.7

2.0.5

  • Bug Fix – Void/Reverse Approved Transactions when checkout fails
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.7

2.0.4

  • Bug Fix – transactions expiring after 1min from approval time
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.6

2.0.3

  • Added Refund Capability
  • bug fixes
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.6

2.0.2

  • Added Refund Capability
  • bug fixes
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.6

2.0.1

  • Added Refund Capability
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.6

2.0.0

  • Added Refund Capability
  • Tested upto WordPress 5.8
  • Tested upto woocommerce v5.6

1.2.8

  • Tested upto WordPress 5.8

1.2.7

  • Optimized Plugin
  • Added AVS fields when paying for Orders
  • Tested upto woocommerce v5.4

1.2.6

  • Optimized Plugin
  • Added AVS fields when paying for Orders
  • Tested upto woocommerce v5.4

1.2.5

  • Optimized Plugin
  • Added AVS fields when paying for Orders
  • Tested upto woocommerce v5.3

1.2.4

  • Optimized Plugin
  • Updated plugin to work with Create an Account on Checkout
  • Tested upto woocommerce v5.1.0

1.2.3

  • Optimized Plugin
  • Updated plugin to work with Create an Account on Checkout
  • Tested upto woocommerce v5.1.0

1.2.2

  • Optimized Plugin
  • Updated plugin to work with Create an Account on Checkout
  • Tested upto woocommerce v5.1.0

1.2.1

  • Optimized Plugin
  • Updated plugin to work with Create an Account on Checkout
  • Tested upto woocommerce v5.0.0

1.2.0

  • Optimized Plugin
  • Updated plugin to work with Create an Account on Checkout
  • Tested upto woocommerce v5.0.0

1.1.10

  • Optimized Plugin
  • Tested upto wordpress v5.6

1.1.9

  • Optimized Plugin
  • Register and Checkout feature is now available
  • Google reCAPTCHA v3 now available for Helcim.js payment method

1.1.8

  • Optimized Plugin
  • Register and Checkout feature is now available
  • Google reCAPTCHA v3 now available for Helcim.js payment method

1.1.7

  • Optimized Plugin
  • Register and Checkout feature is now available
  • Google reCAPTCHA v3 now available for Helcim.js payment method

1.1.6

  • Optimized Plugin
  • Register and Checkout feature is now available

1.1.5

  • Optimized Plugin
  • Bug fix for ip address

1.1.4

  • Optimized Plugin
  • Bug fix for invalid expiry error

1.1.3

  • Optimized Plugin
  • Updated for latest version of woocommerce (v3.6.0)

1.1.2

  • Optimized Plugin

1.1.1

  • Fixed Shipping Info Not Saving In Commerce
  • Added Payment Method(Direct Integration)
  • Helcim.js Method will only tokenize your card

1.1.0

  • Fixed Shipping Info Not Saving In Commerce
  • Added Payment Method(Direct Integration)
  • Helcim.js Method will only tokenize your card

1.0.5

  • Added Test Field in Plugin Configuration
  • Added Transaction Logs
  • Fixed Order Notes not showing in Commerce

1.0.4

  • Fixed Error When Country Dropdown is changed to Input Field.

1.0.3

  • Fixed button to toggle between payment gateways.

1.0.2

  • Fixed bug – can now be used with other payment gateways

1.0.1

  • Fixed title
  • Fixed plugin naming to avoid clashes with old Helcim plugin
  • Fixed bug – can now be used with other payment gateways
  • Feature – can be used for previously generated order

1.0.0

  • Initial release.
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