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JD Web & Ship

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JD Web & Ship

by coderkube

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Description

A smart dropshipping platform built to simplify e-commerce shipping.

JD Web & Ship is a powerful dropshipping solution built for WooCommerce merchants. It streamlines ecommerce shipping by connecting multiple courier partners instantly, comparing real-time rates, and automating order fulfillment with tracking.

Key Benefits:

  • Multi-courier integration for flexibility
  • Real-time shipping rates comparison
  • Automated order syncing & fulfillment
  • End-to-end shipment tracking
  • COD support & reconciliation reports

Key Features

  • Automatic Order Sync – Processing orders are automatically sent to JD Web & Ship
  • Manual Order Management – Send individual or bulk orders manually
  • Real-time Tracking – Display shipment status and tracking information on order pages
  • Customer Tracking – Customers can view shipping status in their My Account area
  • India-Focused – Specifically designed for Indian addresses and postal codes
  • Order Filtering – Automatically filters and processes only Indian orders
  • Webhook Support – Receive real-time status updates from JD Web & Ship
  • Detailed Logging – Track all sync activities and API responses
  • Retry Failed Orders – Easy retry mechanism for failed shipments
  • Prepaid/COD Support – Handles both payment methods

Workflow

  1. Customer places an order on your WooCommerce store
  2. Order status changes to “Processing”
  3. Plugin automatically sends order details to JD Web & Ship
  4. JD Web & Ship creates shipment and assigns courier
  5. Tracking information is updated in WooCommerce
  6. Customer receives tracking details in their account
  7. Real-time status updates via webhook

Requirements

  • WooCommerce 5.0 or higher
  • Active JD Web & Ship account with API credentials
  • Valid email and phone number for all orders
  • Orders must have Indian shipping addresses

Supported Order Statuses

  • Processing orders are automatically synced
  • Failed orders can be retried manually
  • Cancelled orders trigger cancellation at JD Web & Ship

External Services

This plugin connects to JD Web & Ship API for order fulfillment and shipment tracking.

Service Details:
* Service Provider: JD Web & Ship (https://jdwebnship.com/)
* API Endpoint: https://api.jdwebnship.com/api/
* Purpose: Automated order processing, shipment creation, and tracking updates

Data Transmitted:
When an order is placed on your WooCommerce store, the following data is sent to JD Web & Ship API:
* Customer name, email, and phone number
* Shipping and billing addresses (India only)
* Order items, quantities, SKUs
* Order totals and payment method (COD/Prepaid)
* Store domain and webhook URL for status updates

When Data is Sent:
* Automatically when order status changes to “Processing”
* Manually via admin “Send to JD” button
* When order is cancelled (cancellation request)

Legal Information:
* Terms of Service: https://jdwebnship.com/terms
* Privacy Policy: https://jdwebnship.com/privacy

By using this plugin, you consent to transmitting customer order data to JD Web & Ship for shipping processing. Please ensure your store’s Privacy Policy discloses this data sharing with customers.

Additional Information

Support

For support, please contact:
* Email: support@jdwebnship.com
* Website: https://jdwebnship.com/contact

Privacy Policy

This plugin sends order data (customer name, address, phone, email, order items) to JD Web & Ship API for shipment processing. Please ensure your privacy policy reflects this data sharing.

Data transmitted includes:
* Customer contact information
* Shipping and billing addresses
* Order items and quantities
* Order totals and payment method

Developer Information

Action Hooks:
* woocommerce_order_status_processing – Triggers automatic sync
* woocommerce_order_status_cancelled – Triggers order cancellation

Filter Hooks:
* woocommerce_checkout_fields – Makes email/phone required

Database Tables:
* {prefix}_jdws_sync_logs – Stores sync activity logs

Options:
* jdws_options – Plugin settings
* jdws_webhook_token – Webhook security token

Credits

Developed by CoderKube Technologies Team

Technical Details

Minimum Requirements

  • WordPress 5.8 or higher
  • WooCommerce 5.0 or higher
  • PHP 7.4 or higher
  • MySQL 5.6 or higher
  • HTTPS enabled (recommended)

API Endpoints Used

  • Login/Authentication
  • Order Placement
  • Order Cancellation
  • Webhook Registration

Compatibility

  • WooCommerce Classic Checkout
  • WooCommerce Block Checkout
  • HPOS compatibility

Performance

  • Lightweight and optimized
  • Asynchronous processing
  • Efficient database queries
  • Minimal server load

Troubleshooting

Orders not syncing automatically

  1. Check if “Enable JD Shipping” is turned on
  2. Verify your API credentials are correct
  3. Ensure orders have Indian shipping addresses
  4. Check that email and phone are filled

“Failed to authenticate” error

  1. Verify your JD Web & Ship email and password
  2. Check internet connectivity
  3. Contact JD Web & Ship https://jdwebnship.com/ support to verify account status

Tracking information not showing

  1. Ensure webhook is registered (automatic on first save)
  2. Check that JD Web & Ship can reach your website
  3. Verify webhook URL is accessible (not behind firewall)

Phone/Email validation error

  1. For block checkout, manually enable required fields
  2. For classic checkout, the plugin handles this automatically

License

This plugin is licensed under GPLv2 or later.

Automatic Installation

  1. Log in to your WordPress admin panel
  2. Navigate to Plugins > Add New
  3. Search for “JD Web & Ship”
  4. Click “Install Now” and then “Activate”

Manual Installation

  1. Download the plugin zip file
  2. Log in to your WordPress admin panel
  3. Navigate to Plugins > Add New > Upload Plugin
  4. Choose the downloaded zip file and click “Install Now”
  5. Activate the plugin

Configuration

  1. Go to JD Web & Ship > Settings
  2. Enter your JD Web & Ship email and password
  3. Click “Save Settings” to authenticate
  4. Enable “JD Shipping” to start processing orders
  5. Go to Pages > Checkout > Edit (for block checkout)
  6. Make email and phone fields required in checkout settings

Important Setup for Block Checkout

If you’re using WooCommerce Block Checkout:

  1. Go to Pages > Checkout > Edit
  2. Select the Checkout block
  3. Open Customer Information settings
  4. Enable Required for:
    • Email address
    • Phone number
  5. Click Update

This ensures all orders have the necessary contact information for shipping.

  1. Settings page - Configure JD Web & Ship API credentials

    Settings page - Configure JD Web & Ship API credentials

  2. Order Sync page - Manual sync and bulk order management

    Order Sync page - Manual sync and bulk order management

  3. Order admin column - View shipping status in order list

    Order admin column - View shipping status in order list

  4. Customer My Account - Tracking information display

    Customer My Account - Tracking information display

  5. Order details - Shipping information in admin order page

    Order details - Shipping information in admin order page

  6. Retry failed orders - Easy retry mechanism

    Retry failed orders - Easy retry mechanism

Do I need a JD Web & Ship account?

Yes, you need an active JD Web & Ship account with API credentials (email and password).

Does this plugin work with all countries?

No, this plugin is specifically designed for Indian addresses. Orders with non-Indian shipping addresses will be automatically skipped.

How do I get JD Web & Ship API credentials?

Contact JD Web & Ship https://jdwebnship.com/ support to create an account and obtain your API credentials.

What happens if an order fails to sync?

Failed orders are marked in the order list with error details. You can retry individual orders or bulk retry from the Order Sync page.

Can customers track their shipments?

Yes, tracking information is displayed in the customer’s My Account > Orders section with direct tracking links.

Does this work with WooCommerce subscriptions?

The plugin syncs orders when they reach “Processing” status, which works with subscription renewals.

How do I make email and phone required?

For Classic Checkout: Already handled automatically by the plugin.
For Block Checkout: Follow the setup instructions in the Installation section.

What shipping methods are supported?

JD Web & Ship supports multiple courier partners. The best courier is automatically assigned based on destination and package details.

Can I cancel orders after they’re sent to JD?

Yes, when you cancel an order in WooCommerce, the plugin automatically sends a cancellation request to JD Web & Ship.

Is there a log to track sync activities?

Yes, go to JD Web & Ship > Order Sync to view all sync activities, errors, and API responses.

Does this plugin modify my checkout page?

For classic checkout, it makes email and phone required. For block checkout, you need to manually enable these settings.

What happens during plugin deactivation?

The plugin will be automatically deactivated if WooCommerce is deactivated. All data remains in the database.

How do I reset my JD connection?

Go to JD Web & Ship > Settings and click “Reset JD Connection” to clear credentials and reconnect.

1.0 – Initial Release

  • Initial release
  • Automatic order synchronization
  • Manual and bulk order sync
  • Real-time webhook support
  • Customer tracking display
  • Failed order retry mechanism
  • India address filtering
  • Detailed activity logging
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