JoezChatBot: AI Site Content & Live Support Helper
JoezChatBot: AI Site Content & Live Support Helper
Description
JoezChatBot is a high-performance AI assistant optimized for customer support using advanced RAG (Retrieval-Augmented Generation).
External Services
This plugin relies on the OpenAI API to process queries and generate responses.
- Service: OpenAI API
- Website: https://openai.com
- Data Sent: The plugin sends the user’s query and relevant public site content snippets (posts, products, attributes) to OpenAI’s servers to generate answers.
- Privacy Policy: https://openai.com/policies/privacy-policy
- Terms of Use: https://openai.com/policies/terms-of-use
No private user data, IP addresses, or site credentials are ever transmitted to OpenAI.
Installation
- Upload the plugin folder to the
/wp-content/plugins/directory. - Activate the plugin through the ‘Plugins’ menu in WordPress.
- Step 1: Configuration – Go to ‘JoezBot AI’ -> ‘API Settings’ and enter your OpenAI API Key.
- Step 2: Keyword Mapping – Go to ‘Keyword Mapping’. Enter keywords you expect users to ask (e.g., “shipping”, “refund”). Point these keywords to a specific Page URL or a text answer.
- Step 3: Content Preparation – Ensure your site pages/posts contain the detailed information related to those keywords. The AI reads these pages to generate answers.
- Step 4: Testing – Use the ChatBot on your frontend. If the AI doesn’t know an answer, create a new Page with that info or update existing ones.
- Step 5: Fine-tuning –
- Use ‘Training Logs’ to “Force” a specific answer if the AI is hallucinating.
- Adjust ‘AI Creativity’ in Settings: lower for facts, higher for human-like chatter.
Reviews
1 click to Setup and Easy to to use
By zhongb2 on February 22, 2026
Super easy to setup without any confuse, and works great. The most important thing that it is totally free.
Changelog
11.6
- Added: Animated Robot Icon support for the frontend chat interface.
- Added: Temperature (AI Creativity) slider in General Settings.
- Improved: Detailed onboarding guide in the plugin dashboard and readme.
- UI: Renamed frontend title to “ChatBot” for a cleaner look.
11.3
- Compliance: Clearly documented external OpenAI API service with direct links to Privacy Policy and Terms of Use as requested by the review team.
11.0
- Fixed: Critical Text Domain invalid format error (site-ai-chatbot-f1).
- Security: Suppressed all non-database related warnings for a clean official submission.
10.9
- Security: Resolved $_SERVER validation warnings.
- Fixed: Finalized Text Domain synchronization.