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AI Chatbot – Jotform

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AI Chatbot – Jotform

by Jotform

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Description

Jotform AI Chatbot, the best AI Chatbot that automates support, answers FAQs, drives WooCommerce sales, generates leads, and boosts engagement — easy setup, no coding!

🟪 Jotform AI Chatbot allows businesses to engage visitors, guide them through forms, and streamline communication effortlessly. By providing seamless, real-time assistance, it helps convert passive visitors into active users.

💬 What does the Jotform AI Chatbot do?

The Jotform AI Chatbot plugin allows you to easily create and train custom chatbots to handle queries, guide users, and share information. It offers seamless publish on any WordPress site without coding and enhances user engagement through interactive conversations. You can customize chatbot personas, tones, and styles to align with your brand identity. With WooCommerce integration, the plugin supports online stores with product Q&A, order tracking, and cart recovery.

🎥 Product demo videos:

▶️ How to Use Jotform AI Chatbot on WordPress
▶️ How to Set Up Your Chatbot WordPress Plugin in 5 Minutes
▶️ How to Install Jotform AI Chatbot WordPress Plugin
▶️ How to Connect Your Jotform AI Chatbot to Your WooCommerce Store

🚀 Why use Jotform AI Chatbot on your WordPress website?

💬 Instant responses: Provide quick and accurate answers to FAQs, ensuring users receive the necessary information immediately.
📱 Mobile-fiendly live chat widget: A fully responsive chat experience that adapts seamlessly to desktop, tablet, and mobile devices. Ensure every visitor enjoys smooth, accessible conversations—anytime, anywhere.
ℹ️ Multilingual support: Communicate with users in their preferred language to expand your global reach.
🎨 Customizable branding: Align the chatbot’s design with your website’s branding for a cohesive and integrated user experience.
🔒 Secure and reliable: Built on Jotform’s robust infrastructure, the AI Chatbot keeps your data safe and ensures consistent, dependable performance.

🚀 Top features of Jotform AI Chatbot WordPress Plugin

🟣 Advanced customization & training: With the Agent Builder, you can tailor responses, tone, layout control, appearance, and target device, using your data and insights for personalized interactions.
🟣 Auto train: The plugin automatically crawls your website content and trains the chatbot without any manual setup. Whenever you update your pages or add a new page, blog post, or FAQ, the chatbot stays in sync and instantly learns from the latest information. This ensures visitors always receive accurate, up-to-date answers, saving you hours of maintenance while delivering a smarter, more reliable customer experience.
🟣 Chatbot visibility: Decide where the chatbot should appear on your website. You can choose which pages or typed URLs the chatbot will be shıwn or hidden.
🟣 Form assistance: Guide users through form completion with a conversational flow to reduce errors and improve submission success.
🟣 Chatbot Conversations: View and manage all user chats directly from your WordPress dashboard. Track interactions, review messages, and respond in real time—without leaving your site.

🌍 Multi-language AI Chatbot for global support

The Jotform AI Chatbot automatically adapts to your visitors’ preferred language, supporting seamless conversations in dozens of languages worldwide. Deliver personalized, AI-powered assistance in your users’ native language—no manual setup required.

🛒 Smart eCommerce chatbot

  • Boost your WooCommerce store with Jotform AI Chatbot WordPress Plugin:
  • Engage visitors by answering product questions in real time
  • Assist with order tracking
  • Reduce cart abandonment
  • Drive more completed purchases
  • Suggest relevant items and create natural upsell moments
  • Turn casual visitors into repeat buyers with always-on assistance

💡Tip: Want to get started even faster? Explore our ready-made AI Chatbot templates for various industries. Choose a template, customize it, and publish it on your website in minutes.

ℹ️ If you have any questions or concerns regarding your online forms, chatbots, or our Agent Builder, feel free to contact our friendly 24-7 support team.

🔍 Discover all the features and capabilities of the Jotform AI Chatbot Plugin in our detailed user guide.

Who can benefit from Jotform AI Chatbot?

Jotform AI Chatbot is designed to meet the needs of various users and industries:

🛒 WooCommerce store owners: Help shoppers find the perfect products, provide instant support, and handle order tracking to reduce cart abandonment.
👩🏽‍💼 Small to mid-sized business owners using WordPress who want to capture leads, qualify visitors, or provide instant support.
✏️ Agencies and freelancers who build WordPress websites for clients and need to add interactive engagement tools.
🧳 Travel and hospitality businesses (hotels, tour operators, restaurants) that want to answer booking inquiries instantly, share availability, and improve the guest experience on their websites.
🧑🏾‍💻 SaaS companies using WordPress for their marketing sites that need to engage prospects, qualify leads, and direct them to demos, trials, or pricing pages.
📚 Content creators, coaches, and educators who want to automate responses, book sessions, or provide resources through their site.
🎉 Event organizers: Simplify event registration, answer attendee questions, and provide real-time updates.
💬 Customer support teams: Deliver 24-7 assistance to resolve user issues, answer common questions, and escalate complex queries when necessary.

🛠️ External Services

This plugin connects to external services to provide functionality and improve user experience. Below are the details of the external services used:

🌟 Jotform AI platform

  • The plugin connects to Jotform’s servers to enable chatbot creation, training, and deployment. This includes accessing your Jotform account data to retrieve chatbot configurations and training data.
  • Privacy Policy
  • AI Terms of Use
  • Terms of Use

⚙️ API usage
– The plugin makes external API requests on the following domain to enable chatbot-related functionalities:
https://api.jotform.com
– The plugin uses this domain [https://api.jotform.com] as an API service to create realtime chatbot agent conversions.

☁️ CDN usage
– The plugin makes external CDN requests on the following domain to enable chatbot-related functionalities:
https://cdn.jotfor.ms
– The plugin uses the domain [https://cdn.jotfor.ms] as a CDN service to deliver and render the embedded AI Chatbot.

🔑 API Key usage
– The plugin uses an API key, which is sent to the domain [https://api.jotform.com] to authenticate with the Jotform API service.

🛍️ WooCommerce integration

If WooCommerce is installed and connected, the plugin can access WooCommerce data (such as products, orders, and customer information) to allow the chatbot to answer related questions. This data remains on your WordPress site and is not sent to third-party services except through Jotform’s servers when needed for chatbot responses.

📎 Data disclosure

The plugin may send the following data to external services:

  • Chatbot configurations and training data (sent to Jotform servers).
  • User input and interaction data (processed to generate responses).
  • IP address and metadata for debugging and analytics purposes.

Jotform AI Chatbot WordPress Plugin installation from the directory:

  1. Log in to your WordPress admin dashboard.
  2. Go to “Plugins” using the sidebar on the left.
  3. Click “Add New” and search for “Jotform AI Chatbot”.
  4. Install the plugin and activate it.
  5. The Jotform icon will appear on the left sidebar of your WordPress admin panel.

After activating the plugin, you can create your chatbot on the admin panel, or you can create or edit your chatbot from the Jotform chatbot builder. Voila! Your AI Chatbot is embedded on your website. 🙂

Jotform AI Chatbot WordPress Plugin installation from:

  1. Go to your WordPress Administrator panel (http://my-wordpress.url/wp-admin).
  2. Download the repo’s zip and extract it to your WordPress’s Plugins folder ({wordpress-folder}/wp-content/plugins).
  3. Activate the plugin under the Plugins section.
  4. The Jotform icon will appear on the left sidebar of your WordPress admin panel.

After activating the plugin, you can create your chatbot on the admin panel, or you can create or edit your chatbot from the Jotform chatbot builder. Voila! Your AI Chatbot is embedded on your website. 🙂

See the Jotform AI Chatbot WordPress Plugin support page to troubleshoot any issues.

  1. Advanced Customization

    Advanced Customization

  2. Instant Responses

    Instant Responses

  3. Form Assistance

    Form Assistance

  4. Customizable Branding

    Customizable Branding

  5. How It Works

    How It Works

What is the Jotform AI Chatbot WordPress plugin?

The Jotform AI Chatbot WordPress plugin lets users easily create, train, and publish AI Chatbots on their websites. It enhances engagement by providing real-time assistance, answering questions, and guiding users through forms. With a no-code setup and seamless WordPress integration, businesses can effortlessly improve customer support, streamline operations, and boost lead generation.

How does the plugin simplify chatbot embedding on WordPress?

Traditionally, embedding a chatbot required you to copy and paste embed codes or use shortcodes, which could be cumbersome for non-technical users. Jotform AI Chatbot WordPress Plugin simplifies the process to just a few clicks. Once you’ve created and customized your chatbot in the WordPress admin dashboard, you can directly publish it to your site without additional steps. The plugin automatically integrates the chatbot into your website, ensuring seamless setup and a consistent user experience across all pages.

Can I customize the chatbot through the plugin?

Yes, the plugin offers extensive customization options to ensure your chatbot aligns with your brand. You can adjust its appearance by changing the colors, fonts, and avatars to match your website’s design. Beyond appearance, you can customize the chatbot’s tone and conversational style to reflect your brand’s voice, whether formal, casual, friendly, or professional. The plugin automatically crawls your site content and also allows you to train the chatbot with specific data, such as FAQs, product details, and business policies, enabling it to deliver highly relevant responses tailored to your audience’s needs.

What types of questions can the chatbot answer?

The chatbot can handle everything from basic FAQs to complex, business-specific queries. Based on the data you provide, it provides detailed answers, such as product details, return policies, and pricing. It also offers context-aware responses, guides users through decisions, and assists with troubleshooting. With advanced AI, it continuously learns from interactions, improving accuracy over time.

Do I need coding skills to use the plugin?

Nope! The Jotform AI Chatbot WordPress plugin is user-friendly, requiring no coding knowledge. Its intuitive dashboard lets users create, train, and manage chatbots effortlessly. Whether you’re a small business owner or a developer, you can customize and deploy a chatbot quickly with minimal effort.

Can the chatbot be trained with my business data?

Yes! The plugin offers robust training tools, allowing you to upload FAQs, documents, and product catalogs to train the chatbot. This ensures it provides accurate, relevant responses about your services, policies, and operations. You can also retrain it anytime to keep information up-to-date for consistent, helpful interactions.

How does the chatbot improve form submissions?

The chatbot transforms form-filling into a guided, conversational experience. Instead of presenting long forms, it asks step-by-step questions. This reduces user fatigue, minimizes errors, and ensures all fields are completed correctly, leading to a smoother experience and higher completion rates.

What industries benefit most from this plugin?

The Jotform AI Chatbot WordPress plugin is adaptable for various industries:

  • E-commerce: WooCommerce users who want to guide shoppers, answer FAQs, and reduce cart abandonment.
  • Real estate: Qualify leads by collecting preferences and providing property information.
  • Education: Help students with enrollment processes, course information, and feedback collection.
  • Hospitality: Streamline booking processes, answer inquiries about amenities, and share local travel tips.

The chatbot adapts to specific business needs, ensuring value across diverse applications.

Is the plugin compatible with all WordPress themes?

Yes! The plugin seamlessly integrates with all modern WordPress themes, ensuring a smooth and consistent user experience. Whether your site has a minimalist or feature-rich design, the chatbot adapts effortlessly. Plus, regular updates keep it compatible with the latest WordPress versions and themes.

3.4.4 (2025-11-19)

  • Fix – Minor fix on getting plugin version

3.4.3 (2025-11-11)

  • Updated – Readme.txt file is updated for external service list
  • Updated – Codebase refactor

3.4.2 (2025-11-11)

  • Updated – Codebase refactor

3.4.1 (2025-10-07)

  • Fix: Fixes on escaping and sanitization issues on codebase
  • Fix: Fixes on accessibility issues
  • Update: Minor UI improvements

3.4.0 (2025-10-03)

  • Update: changelog.txt added for WooCommerce
  • Update: Tutorial video for WooCommerce connection added to readme

3.3.9 (2025-10-01)

  • Fix: Fixes on WooCommerce integration
  • Update: Minor UI improvements

3.3.8 (2025-09-26)

  • Fix: Fixes on cache issues

3.3.7 (2025-09-26)

  • Fix: Fixes on cache issues
  • Update: readme.txt file updated

3.3.6 (2025-09-22)

  • Update: Setup and installation videos updated

3.3.5 (2025-09-22)

  • Update: Minor UI improvements
  • Update: readme.txt file updated

3.3.4 (2025-09-18)

  • Update: readme.txt file updated

3.3.3 (2025-09-18)

  • Update: readme.txt file updated

3.3.2 (2025-09-17)

  • Update: Minor UI improvements

3.3.1 (2025-09-17)

  • Update: FAQ section updated for clarity

3.3.0 (2025-09-17)

  • Feat: WooCommerce integration introduced

3.2.3 (2025-09-16)

  • Update: Improvements on login and signup flows

3.2.2 (2025-09-15)

  • Update: Plugin title updated for improve clarity and visibility.

3.2.1 (2025-09-15)

  • Fix: Chatbot render issue

3.2.0 (2025-09-12)

  • Feat: Jotform Enterprise user login support

3.1.4 (2025-09-10)

  • Fix: Fixes on cache issues
  • Update: Minor UI improvements

3.1.3 (2025-09-03)

  • Fix: Minor adjustments to plugin installment process

3.1.2 (2025-09-02)

  • Update: Improved chatbot publish/unpublish flow
  • Fix: Minor adjustments to plugin installment process

3.1.1 (2025-08-29)

  • Update: Minor optimization that reduces performance-related issues

3.1.0 (2025-08-29)

  • Update: Major optimization that reduces performance-related issues

3.0.0 (2025-08-28)

  • Feat: Added new conversations page to view and manage user chatbots
  • Feat: Added Advanced Visibility section, control when and where your chatbot appears
  • Update: Major UI improvements, a cleaner look for easier navigation
  • Update: Major UX improvements, better flow, cleaner errors, smoother interactions
  • Update: More control on the chatbot, fine-tune limits, tone, and escalation rules

2.5.0 (2025-08-18)

  • Update: New layout option for chatbot in customization section

2.4.4 (2025-08-14)

  • Update: Minor UI improvements
  • Update: Knowledgebase experience improvements
  • Update: Installation video added to readme

2.4.3 (2025-08-11)

  • Update: Add deactivation modal with reason submission form

2.4.2 (2025-07-28)

  • Fix: Improve auto-sync stability for post/page updates
  • Fix: Minor UI improvements

2.4.1 (2025-07-25)

  • Fix: Improvements on chatbot create wizard

2.4.0 (2025-07-22)

  • Feat: auto-sync updated posts/pages to chatbot knowledgebase

2.3.3 (2025-07-07)

  • Update: Add tutorial video to readme
  • Update: Add link to help guide in plugin’s footer

2.3.2 (2025-06-26)

  • Update: Add link to plugin page in action links

2.3.1 (2025-06-24)

  • Update: Help guide and learn more links added

2.3.0 (2025-06-20)

  • Fix: Improvements on chatbot create wizard
  • Update: readme.txt file updated

2.2.9 (2025-06-13)

  • Fix: missing version query in an asset link

2.2.8 (2025-06-13)

  • Fix: Optimize API requests according to user region
  • Fix: UI improvements on chatbot create wizard
  • Update: readme.txt file updated

2.2.7 (2025-06-12)

  • Fix: Optimize API requests according to user region

2.2.6 (2025-06-11)

  • Fix: Temporary ui issue fix for the plugin conflicts

2.2.5 (2025-06-04)

  • Update: Minor improvements on chatbot creation flow
  • Update: Plugin description and tags updated for improve clarity and visibility

2.2.4 (2025-05-28)

  • Update: Plugin icon replaced from SVG to GIF

2.2.3 (2025-05-20)

  • Update: Plugin title updated for improve clarity and visibility.

2.2.2 (2025-05-13)

  • Update: Plugin title, description and tags updated for improve clarity and visibility.

2.2.1 (2025-04-29)

  • Update: Tested up to WordPress 6.8 and readme.txt file updated

2.2.0 (2025-04-21)

  • Update: Agent Creation Performance Improvements

2.1.0 (2025-04-07)

  • Update: Performance Improvements

2.0.4 (2025-03-28)

  • Update: Frontend codebase refactor

2.0.3 (2025-03-21)

  • Update: UI updates on chatbot embed
  • Update: readme.txt file updated

2.0.2 (2025-03-21)

  • Update: Step descriptions in chatbot create wizard are updated for consistency
  • Update: readme.txt file updated

2.0.1 (2025-03-19)

  • Fix: Resolved a minor bug in API

2.0.0 (2025-03-18)

  • Update: Added ai persona section to chatbot create wizard
  • Update: readme.txt file updated

1.9.2 (2025-03-18)

  • Update: readme.txt file updated

1.9.1 (2025-03-18)

  • Update: readme.txt file updated

1.9.0 (2025-03-18)

  • Update: Added avatar selection section to chatbot create wizard
  • Update: UI updates on the theme section

1.8.0 (2025-03-14)

  • Fix: More cases related to regional data issues are resolved

1.7.3 (2025-03-11)

  • Fix: Regional data issue resolved

1.7.2 (2025-03-07)

  • Fix: Resolve issues with edit and delete actions in the knowledge base section

1.7.1 (2025-03-03)

  • Fix: Preserve existing data on knowledge base material edit
  • Fix: Encoding fix for input which is not Latin-1 characters

1.7.0 (2025-02-28)

  • Update: Beta Program Terms and Conditions is not required anymore
  • Update: readme.txt file updated

1.6.1 (2025-02-25)

  • Update: Theme color scheme updated

1.6.0 (2025-02-14)

  • Update: Custom URL support added

1.5.7 (2025-02-12)

  • Fix: issue of getting stuck at the initial step resolved

1.5.6 (2025-02-11)

  • Update: Ability to create a chatbot from existing agents
  • Update: Setting the Jotform (provider) API base for deployments under European Union jurisdiction
  • Update: Screenshots updated

1.5.5 (2025-02-06)

  • Update: New auto suggestion feature added for prompt screen
  • Update: readme.txt file updated with new tags

1.5.4 (2025-02-04)

  • Fix: Create wizard settings generation issue resolved

1.5.3 (2025-02-04)

  • Update: New custom page selection options added for chatbot enablement
  • Update: Screenshots updated

1.5.2 (2025-02-04)

  • Update: Better trained chatbot with site data

1.5.1 (2025-02-03)

  • Update: Chatbot wizard app updated

1.5.0 (2025-02-03)

  • Update: Better trained chatbot with site data
  • Update: Banner asset updated

1.4.1 (2025-02-03)

  • Update: readme.txt file updated
  • Update: Plugin meta registration on Jotform

1.4.0 (2025-01-31)

  • Fix: Page selection issue resolved

1.3.2 (2025-01-31)

  • Update: readme.txt file updated

1.3.1 (2025-01-31)

  • Update: readme.txt file updated
  • Update: Plugin screenshots updated

1.3.0 (2025-01-30)

  • Update: readme.txt file updated and changelog section added
  • Fix: Chatbot embed code decoding issue resolved
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