Social Intents – Live Chat

Description

Boost customer engagement and reduce support costs with Social Intents – the most powerful AI chatbot and live chat plugin for WordPress.

Embed ChatGPT, Gemini, or Claude-powered chatbots on your site and chat with visitors from the collaboration tools you already use: Microsoft Teams, Slack, Google Chat, and Zoom.

With 1-click chatbot training on your website content, you can automate common support requests, qualify leads, and provide 24/7 customer service—all from inside your favorite workplace tools.

✨ Key Benefits
– Live chat + AI chatbot powered by ChatGPT, Claude, and Gemini
– Real-time support from Microsoft Teams, Slack, Google Chat, and Zoom
– Train your chatbot on your content instantly (URLs, docs, knowledge base)
– Increase conversions with proactive chat and custom triggers
– No coding required – setup takes less than 1 minute
– GDPR-compliant, secure, and scalable

Ideal for customer support, pre-sales questions, SaaS onboarding, and internal helpdesks.

Try it FREE at socialintents.com

Features

AI Chatbot with ChatGPT, Claude, and Gemini integrations
Real-time live chat from Microsoft Teams, Slack, Google Chat, Zoom, and Webex
Train chatbot using your website or knowledge base
Fully customizable chat widget (colors, text, branding)
Offline and online support modes
Multi-language support
Unlimited agents on all plans
Unlimited monthly chat sessions
Configurable pre-sales and contact forms
Mobile and desktop push notifications
Custom schedules and working hours
Custom CSS support
Secure and fast – no extra server load
Works with WordPress caching plugins
14-day free trial included – no credit card required

Installation

Activate the plugin
Register for a free trial at https://www.socialintents.com
Add your App Key and customize your widget
Start chatting from Microsoft Teams, Slack, Google Chat, or Zoom

Screenshots

Easy-to-use Live Chat settings panel
Seamless Microsoft Teams integration
AI Chatbot powered by ChatGPT setup
Dashboard for managing chats and agents

Faq

Do I need a Social Intents account?

Yes. You can sign up for a free 14-day trial at https://www.socialintents.com

Can I use this to chat from Microsoft Teams or Slack?

Absolutely. Social Intents lets you chat directly from Slack, MS Teams, Google Chat, and Zoom.

Do I have to install extra software?

No server install needed. Just paste your widget key and go live instantly.

Reviews

Love the Slack integration!

By zipdesign on March 30, 2017

Great plugin and I love answering chats right from Slack. Easy to set up and great that it uses my slack profile photo.

NOT WORKING AT ALL!

By 60layers on March 13, 2017

Hi, Slack integration doesn't work, they try to scam you in to a subscription. Only notification that works from them is via email.

Not Free

By mac1083 on November 12, 2016

They make you go through all the process of installing it, going to their site and signing up until they tell you it's actually a paid monthly plan (14 day trial). Deceptive.

A great chat program with Slack

By (sfrangos) on September 3, 2016

I like this plugin and company because:
a) They have a good slack integration
b) They are focused on conversions.

PHP Errors When Installed

By StevenSokulski on September 3, 2016

I receive errors as follows using this plugin on an otherwise healthy WordPress installation.

Warning: Cannot modify header information - headers already sent by (output started at {redacted}/wp-content/plugins/live-chat-support-by-social-intents/live-chat-support-by-socialintents.php:284) in {redacted}/wp-admin/post.php on line 242

Warning: Cannot modify header information - headers already sent by (output started at {redacted}/wp-content/plugins/live-chat-support-by-social-intents/live-chat-support-by-socialintents.php:284) in {redacted}/wp-includes/pluggable.php on line 1207

Changelog

1.6.19

Updated Chat UI
Additional AI Chatbot model support
Full compatibility with WordPress 6.8.1