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Live Chat & AI Chatbots – onWebChat

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Live Chat & AI Chatbots – onWebChat

by onWebChat

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Description

Provide real-time support and keep your visitors engaged around the clock with our powerful live chat plugin and smart AI chatbot.

onWebChat live chat plugin integrates seamlessly with WordPress and WooCommerce websites, allowing you to Chat with website visitors in real-time, monitor web traffic and boost your conversions.

We offer a 100% free plan packed with features, and when you sign up, you’ll also receive a 1-month free trial of our Pro AI Plan! Explore our plans.

Start now! It takes less than a minute – just install the onWebChat live chat plugin and sign up for our service
Special Offer: Enjoy a 1-month free trial of our Pro AI Plan by simply signing up for our live chat service! Plus, test out our AI chatbot with 50 free bot credits. Compare all plans here

Key Features & Benefits:

  • Real-Time Monitoring: Track user behavior on your website.
  • AI Chatbot: Provide instant, automated support 24/7.
  • AI Text Correction: Enhance your writing and correct errors effortlessly.
  • Customizable Widget: Fully personalize the look and feel to match your brand.
  • Mobile Support: Use our iOS and Android apps to support your visitors on the go.
  • Live Chat Triggers: Automatically engage visitors based on behavior.
  • Department Routing: Assign chats to the appropriate operator.
  • Chat Ratings: Collect feedback directly from your visitors.
  • Typing Insights: See what visitors are typing in real-time.
  • Transferability: Easily transfer conversations between operators.
  • Metrics & Analytics: Measure performance.
  • Data Security: GDPR-compliant and SSL-secured.

    • …and much more!

    Enhance Customer Experience:

  • Free direct chats
  • Offline email messaging
  • In-page chat integration
  • Easy file sharing

    • Your customers will love the convenience!

    Need Assistance?

    Have questions? Chat with us directly on onWebChat!

    1. Install the Plugin: Activate the onWebChat live chat plugin on your WordPress site.
    2. Sign Up: Create an account with onWebChat.
    3. Connect: Link the plugin to your onWebChat account using your email and password.
    4. You’re Live: The chat widget appears on your site instantly!

    Note: If you encounter issues connecting via email/password, use your Chat ID found in the Chat Dashboard or registration email.

    1. Chat Dashboard

      Chat Dashboard

    2. AI-powered chat interaction with a visitor

      AI-powered chat interaction with a visitor

    3. Monitoring visitors in real-time

      Monitoring visitors in real-time

    4. onWebChat live chat widget

      onWebChat live chat widget

    How can I integrate the AI chatbot into my website?

    If you haven’t joined onWebChat yet, simply sign up for an account. Once registered, you’ll gain access to the Pro AI plan and receive 50 AI bot credits to start using our AI chatbot. Integration is effortless, just provide some training data (questions-answers), and you’re ready to test your AI chatbot on your website!

    Is onWebChat Free?

    No credit card is required to sign up. We also offer a completely Free plan that includes almost all features, making it an excellent choice for most small businesses. Additionally, new sign-ups enjoy 1 month of access to our Pro AI Plan at no cost.

    What does the Pro AI Plan offer?

    The Pro AI Plan includes all the features of the Free Plan, plus white-label customization, an advanced AI chatbot, and unlimited chat history.

    How is the AI chatbot priced?

    You can try our beta AI bot with 50 free bot credits that we provide with registration. To use the AI chatbot, you’ll need to be on our Pro AI plan with at least one operator. Pricing starts at $6 for 200 chat dialogs (chat sessions), with lower prices available if you want to buy more chatbot credits.

    Can the AI bot understand questions, even those with errors, in any language?

    Absolutely! Our AI chatbot excels at understanding questions, even those with mistakes. It leverages your data to provide accurate and freshly crafted responses, akin to human communication. Additionally, it offers multilingual support, allowing it to converse with your visitors in their preferred language, regardless of the language of your data.

    Do I need additional software?

    No extra software required. Simply install this plugin and register on onWebChat.

    How can I customize the chat widget?

    Adjust widget settings via your onWebChat Chat Dashboard.

    Is the chat widget translatable?

    Absolutely! You can customize the language and text to your liking.

    Can I hide live chat widget when I am offline?

    Certainly. Just deselect “use offline form” in your Operator Console.

    Is there a white-label option?

    Yes, our Pro AI Plan allows you to remove the onWebChat logo.

    Can I monitor visitor activity?

    Absolutely. Monitor real-time visitor activity, including geolocation, browsing behavior, and more.

    Can chats be transferred between operators?

    Yes, active chats can be handed off to other available operators.

    Can I invite visitors to chat?

    Yes, employ automated Triggers or manually click on a visitor to initiate a chat.

    How secure is our data?

    We prioritize security with SSL encryption, ensuring all chat communications are secure.

    What languages are supported?

    Our dashboard supports multiple languages including English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek, and Turkish. The chat widget can be fully customized in any language to match your audience.

    I’m not able to connect to my live chat account using email/password. Why?

    If your connection is blocked (e.g., by a firewall), use your Chat ID from the Operator Console to connect.

    An impressive plugin!

    By iammrvoit on September 14, 2023

    OnWebChat is the perfect solution for adding a live chat to your WordPress website. It's easy to install, visually appealing, and has great functionality. It increases customer engagement and has made our support much more efficient. I recommend it!

    better than most, if not the best!

    By orenwp on February 4, 2023

    I've tried many chat plugins most claim the plugin is free but this is usually not the case. Onwebchat is the exception here- they offer a free version with limits of 100 chats per month- totally fair in my opinion! There are some other extra features that require the pro subscription which is reasonably priced as well.

    The dashboard you log into on their website has a number of metrics you can track including what pages users are currently viewing, customized responses (pro feature) custom chat bubbles, and so much more.

    I've reached out to their support team on a number of occasions and they are quick to respond, helpful, and professional- keep in mind, I have not purchased a pro subscription yet and the service level is a breath of fresh air. Give it a shot I think you'll agree!

    Shout out to the Onwebchat team for a great plugin that does exactly what is described, no bs!

    Oren

    Good I found this plugin!

    By rileyfs on July 4, 2022

    After I installed this plugin, I was able to chat with my website visitors in real-time in just one click. I can easily assist and answer their queries. I is also easy for me to monitor my website traffic.

    Easy to integrate

    By fei02 on June 25, 2022

    This Plugin is very easy to integrate to my WordPress website. Highly recommended!

    Excellent

    By sunshineday77 on May 6, 2021

    Works great and they are receptive and responsive to feature updates. Big savings over most competitors, too.

    Great plugin

    By alan1353 on March 5, 2021

    I love it! It is simple and very easy to use.

    Best live chat tool

    By geocrete on October 15, 2020

    Great plugin with excellent support team.

    It's a kind of magic

    By seebauer on January 11, 2019

    had it up and running after 3 minutes. works great, no support needed

    Excellent plugin

    By ajay546k on March 6, 2018

    Very nice live chat service. Really liked it. Will use in all wordpress sites I will develop. Cheers..

    Great tool!

    By Jaime Soto (jasove) on February 13, 2018

    I'm more than sure that onWebChat is the best tool for supporting your own customers! they've created a very user-friendly platform with useful tools! I really like their live-chat service and recommend it to anybody in the online business. Jaime S

    onWebChat Live Chat (Chat version 3.4.1)

    • Tested on WordPress 6.8 and update texts

    onWebChat Live Chat (Chat version 3.4.0)

    • Bug fix and security improvements

    onWebChat Live Chat (Chat version 3.3.2)

    • Bug fix

    onWebChat Live Chat (Chat version 3.3.1)

    • AI chatbot support & fix bug

    onWebChat Live Chat (Chat version 3.3.0)

    • AI chatbot support

    onWebChat Live Chat (Chat version 3.2.0)

    • Security bug fix

    onWebChat Live Chat (Chat version 3.1.0)

    • Javascript api commands support

    onWebChat Live Chat (Chat version 3.0.4)

    • bug fix

    onWebChat Live Chat (Chat version 3.0.3)

    • bug fix

    onWebChat Live Chat (Chat version 3.0.2)

    • Ability to show/hide live chat widget on selected pages – bug fix

    onWebChat Live Chat (Chat version 3.0.1)

    • Ability to show/hide live chat widget on selected pages

    onWebChat Live Chat (Chat version 2.0.2)

    • Support for new Chat id format

    onWebChat Live Chat (Chat version 2.0.0)

    • Add login option by username/password or Chat id.
    • Option to show/hide live chat widget

    onWebChat Live Chat (Chat version 1.0)

    • First onWebChat livechat plugin versio
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