Live Chat & AI Chatbots – onWebChat

If you have WooCommerce installed, you can enable automatic product synchronization in the onWebChat settings. This allows your AI chatbot to learn about your products and provide accurate product information to customers. Products are automatically synced when created, updated, or deleted. You can also perform a bulk sync of all existing products.

Absolutely! Product sync uses HMAC-SHA256 authentication with a unique secret key. Only essential product information (name, description, URL) is synced – no customer data, orders, or sensitive information is transmitted.

If you haven’t joined onWebChat yet, simply sign up for an account. Once registered, you’ll gain access to the Pro AI plan and receive 50 AI bot credits to start using our AI chatbot. Integration is effortless, just provide some training data (questions-answers), and you’re ready to test your AI chatbot on your website!

No credit card is required to sign up. We also offer a completely Free plan that includes almost all features, making it an excellent choice for most small businesses. Additionally, new sign-ups enjoy 1 month of access to our Pro AI Plan at no cost.

The Pro AI Plan includes all the features of the Free Plan, plus white-label customization, an advanced AI chatbot, and unlimited chat history.

You can try our beta AI bot with 50 free bot credits that we provide with registration. To use the AI chatbot, you’ll need to be on our Pro AI plan with at least one agent. Pricing starts at $6 for 200 chat dialogs (chat sessions), with lower prices available if you want to buy more chatbot credits.

Absolutely! Our AI chatbot excels at understanding questions, even those with mistakes. It leverages your data to provide accurate and freshly crafted responses, akin to human communication. Additionally, it offers multilingual support, allowing it to converse with your visitors in their preferred language, regardless of the language of your data.

No extra software required. Simply install this plugin and register on onWebChat.

Adjust widget settings via your onWebChat Chat Dashboard.

Absolutely! You can customize the language and text to your liking.

Certainly. Just deselect “use offline form” in your dashboard.

Yes, our Pro AI Plan allows you to remove the onWebChat logo.

Absolutely. Monitor real-time visitor activity, including geolocation, browsing behavior, and more.

Yes, active chats can be handed off to other available agents.

Yes, employ automated Triggers or manually click on a visitor to initiate a chat.

We prioritize security with SSL encryption, ensuring all chat communications are secure.

Our dashboard supports multiple languages including English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek, and Turkish. The chat widget can be fully customized in any language to match your audience.

If your connection is blocked (e.g., by a firewall), use your Chat ID from the dashboard to connect.