Parcel Notes for WooCommerce
Parcel Notes for WooCommerce
Description
Parcel Notes for WooCommerce lets you add extra text, instructions, or HTML to the order emails customers already receive — based on what they bought. Assign a message to a product or an entire category; when that item is in the order, the note is inserted into the On-hold, Processing, or Completed email. You are not building a new email template and you are not sending a second message.
Use it when you need product-specific email content: assembly steps, download links, lead times, warranty text, or category-wide policies. One note can target many products; duplicate notes in a single email are avoided automatically.
Looking for an alternative to Woo Custom Emails Per Product? Use Settings Import to copy legacy messages into Parcel Notes.
Parcel Notes Pro
Need variation targeting, extra order statuses, conditions, attachments, or a dedicated follow-up email? Parcel Notes Pro is a separate add-on from Emerge Studio. It is sold on our site, not inside this plugin. Every feature in this free version keeps working without Pro.
It is designed to stay small. Email sending looks up note IDs stored on the product and its categories, then loads only those notes. There is no extra database table and no work on the storefront.
What you can do
- Create unlimited notes with the classic editor
- Show a note in On-hold, Processing, and/or Completed customer emails
- Choose where it appears (before/after the order table, after order meta, after customer details, or in the footer)
- Attach a note to individual products, product categories, or both
- Use placeholders such as
{customer_first_name},{order_number}, and{product_name} - Preview a note against a real order without sending anything
- Import messages from the retired Woo Custom Emails Per Product plugin
How it works
- Go to Parcel Notes Add Note and write your content.
- Choose which emails it should appear in and where in the template.
- Attach products and/or categories.
- Place a test order. The note is inserted into the matching WooCommerce email.
The same note is only printed once per email, even if several products in the order match.
Performance
- No frontend scripts or styles
- Admin assets load only on Parcel Notes and product edit screens
- Email rendering is cached per order/status for that request
- Category rules are stored as term meta, not queried from every note
WooCommerce compatibility
This plugin declares compatibility with WooCommerce High-Performance Order Storage (HPOS).
Installation
- In Plugins Add New, search for parcel notes (two words) and install Parcel Notes for WooCommerce, or upload the zip from wordpress.org/plugins/parcel-notes.
- Activate the plugin after WooCommerce is active.
- Go to Parcel Notes Add Note.
Screenshots

All WooCommerce email notes in one list — statuses, products, and categories at a glance.

Edit a note, choose Processing/Completed/On-hold emails, and attach products or categories.

Preview order email content with real order data; placeholders replaced, nothing sent.

Custom note content inside the standard WooCommerce order email template.

Assign notes from the product screen; category rules apply to child categories.
Faq
Install Parcel Notes, create a Parcel Note, attach products or categories, and pick which customer emails (On-hold, Processing, Completed) should show the content. Place a test order to confirm the note appears in the right WooCommerce email.
Create a Parcel Note, assign products or categories, and choose which order emails (On-hold, Processing, Completed) should include the message. When a matching product is in the order, the note is inserted into that email.
Yes. Each note has checkboxes for which statuses trigger it, so you can show different messages for processing vs completed (or on-hold only).
No. It adds product-driven blocks inside the standard customer order emails. You still use WooCommerce (or your theme) for the overall template; Parcel Notes injects content when specific products are purchased.
No. It inserts your note into the existing WooCommerce customer emails.
Yes. Edit the note and choose one or more product categories. Every product in those categories will include the note.
No. If several products in an order share a note, it is printed once.
Yes.
Settings are removed. Notes and product assignments stay in the database so you can reinstall later without losing content.
Yes. Go to Parcel Notes Settings Import. Original messages are copied, not deleted.
Please use the WordPress.org support forum for this plugin.
Free plugin documentation. Parcel Notes Pro documentation.
Yes. Parcel Notes Pro is a separate paid add-on from Emerge Studio. This free plugin does not lock any of its own features.
Reviews
Changelog
1.0.13
- Fix PHP warnings when opening “View version details” on updates (Freemius plugin info dialog).
1.0.12
- Account tab: Freemius Connect and Pro license links use the activation wizard when not registered (avoids “no access” on Account).
- Settings Account copy for Pro activation.
1.0.11
- WordPress.org updates: restore on transient read, normal “Update now” on Plugins (not “Buy a license”), admin notice with download link when behind.
1.0.10
- Fix WordPress.org updates not appearing on the Dashboard Updates screen when Freemius is active.
1.0.9
- Improved WordPress.org listing copy (description, FAQs, tags) for easier discovery in plugin search.
1.0.8
- Settings Account tab replaces Go Pro (license steps, support, connection status).
- Clearer legacy import feedback (created, updated, failed, skipped) with admin notices.
- Hidden broken Freemius Add-ons submenu (Pro is sold on emergestudio.dev).
- Admin notice when Pro is installed but the license is not active on this site.
1.0.7
- Prevent a PHP warning when Parcel Notes Pro is also active.
- Declared compatibility with WooCommerce 11.1.
1.0.6
- Category notes now apply to products in subcategories, not only the exact category.
- Category names with & no longer show as & in the note editor.
- Import success notice now links to All Notes.
1.0.5
- Cached note lookups so emails and Pro attachments share one resolve per request.
1.0.4
- Added hooks so Parcel Notes Pro can extend targeting, conditions, and delivery.
1.0.3
- Set plugin author, copyright, and Pro link to Emerge Studio.
1.0.2
- Raised “Tested up to” to WordPress 7.1 for directory search eligibility.
- Removed manual textdomain loading (handled by WordPress.org).
- Hardened admin input sanitization.
1.0.1
- Click-to-insert placeholders on the note editor.
- Notes list now shows product and category names.
- Warn when a published note is not assigned to anything.
1.0.0
- Initial release.