Product Questions & Answers for WooCommerce

by expresstechsoftware

Description

This plugin allows the customers to ask questions about each product in your store and admin to answer/update/delete them and add new questions from the backend product page.
You can also drag and drop questions to change their order of appearance.

PLUGIN’S FEATURES:
1. Avails logged-in customers to ask questions about each product.
2. Avails Administrator and Shop Manager to moderate questions and give answers.
3. Avails Administrator and Shop Manager to change the order of question-answer pair on front-end.
4. Infinite AJAX loading on frontend, so your customers can view all questions without reloading the page.
5. Enable/Disable paginations, change page size, update “Load More” button text and layout.
6. Two question-answer layouts available for front-end: Normal and Accordion.
7. Shortcode [display_qa_list] to display the list of questions and answers anywhere. If not used on a product page, include the product_id parameter to specify the product.
8. Shortcode [qa_form] to display the question submission form for a product. If you are using it on a page other than the WooCommerce product page, include the product_id parameter to specify the ID of the product you want to associate the question with.

Configuration

No configuration needed! just install and it will start working from there, you can change the settings at any time though.

Installation

Ensure you have the latest version of the plugin installed.
Unzip and upload the contents of the plugin to your /wp-content/plugins/ directory.
Activate the plugin through the ‘Plugins’ menu in WordPress.

Screenshots

Single product page (front-end): question submission and listing.
Admin screen for questions.
Admin setting options, you can change the listing type, page size and enable/disable paginations here.

Faq

Do you have questions or issues with Product Questions & Answers? mail me on business@expresstechsoftwares.com

Where can customers ask their questions?

On the single product page (detail page), this plugin will add a new tab ‘Q & A’ there, which will have a form to post the question.

Where admin can answer the questions

On the backend product page, the plugin will add a new tab ‘Q & A’ which will allow the admin to answer/edit/delete/add questions.

What if I am using a page builder like Elementor/Divi for my product page?

The plugin provides a shortcode [display_qa_list], you can place it using the page builder.

Reviews

Plugin Works Great!

By mkt250cassiejones on June 17, 2024

I appreciate that I can add a Q&A tab to WooCommerce products and that I can respond to from the product page, and I appreciate even more that customers receive an automatic reply when I answer those questions. It's a simple plugin and I had great customer service response when I asked a question.

Simple and helpful

By johnespindola on May 11, 2023

I am testing it and it is very easy to use. The only thing I think it would need is a notification system for new questions on the dashboard. The email notifications can fail at some point and it would be good to leave at least a log of new questions (something like what Flamingo does with CF7).

solved so quickly, thanks

By wilesco on September 14, 2022

solved so quickly, thanks

Plugin is good but needs update

By mirzayan on May 30, 2022

The plugin is good but needs to be updated with the latest version of WordPress & the UI can be improved.

Great support

By nrgytrading on January 31, 2022

Quick support for minor changes etc. Nice developer. Thank you again

Very useful and the most complete

By areleases on September 17, 2021

Of this type of plugins it is the most complete and best developed that I have tried, the basic functionalities work and the plugin can be used and be useful in woocommerce, it has some details that I do not worry about being solved quickly since it has excellent support for part of your developers, congratulations and thank you very much for this very useful plugin!

Changelog

1.0.1

Added multi-language support.

1.1.1

Fix: Fixed the email not being sent for questions and answers.
Dev: Added the emails for changes in the answers by site admin.

1.2.0

Dev: Added the ability to approve / unapprove questions and a global setting to record questions as approved or unapproved.
Dev: Added some hooks to customize the plugin.

1.2.2

Fix: Fixed a PHP warning on the admin screen.

1.2.3

Compatibility Testing: Tested plugin compatibility with the latest WordPress and WooCommerce versions.

1.2.4

New Compatibility: Added the compatibility for WooCommerce HPOS (High-Performance Order Storage).

1.2.5

Update: Added support for WordPress 6.5 compatibility. Tested successfully.

1.2.6

Dev: Added the shortcode [display_qa_list]

1.2.7

Fixed the blockage in the AJAX requests.

1.2.8

Dev: Replaced old text domain to some places

1.2.9

Dev: Added new shortcode [qa_form] to display the form at any location.