Stale Order Alerts for WooCommerce

Never miss a late fulfilment again. This lightweight plugin checks daily for orders that have been sitting in “Processing” or “On Hold” status for longer than your defined SLA, and alerts you via:

• Email — a detailed HTML email listing every overdue order with direct links, customer name, order total, and days overdue.
• Dashboard Notice — a persistent warning banner on WooCommerce admin pages showing the most urgent orders.

Features

• Configurable SLA thresholds for Processing and On-Hold orders (in days)
• Daily automated check via WP-Cron at a time you choose
• Rich HTML email with color-coded urgency (red for 5+ days overdue, amber for 2+ days)
• Dashboard banner on WooCommerce pages with quick links to overdue orders
• Manual “Re-check Now” and “Send Test Email” buttons
• HPOS (High-Performance Order Storage) compatible
• Zero bloat — single file, no external dependencies

1. Upload the stale-order-alerts-for-woocommerce folder to /wp-content/plugins/
2. Activate the plugin through the ‘Plugins’ menu in WordPress
3. Go to WooCommerce → Stale Order Alerts to configure your SLA thresholds and alert preferences

1. 

   Dashboard showing stale orders with status, totals, and days overdue

2. 

   Daily HTML email alert with color-coded urgency indicators

3. 

   Settings page with configurable SLA thresholds and alert preferences

1.0.0

• Initial release