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Stella Chatbot

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Stella Chatbot

by mariastellatech

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Description

Stella Chatbot is a lightweight, efficient keyword-based chatbot for WordPress. It allows you to create a personalized support assistant that answers visitor questions based on predefined FAQ entries.

Perfect for small businesses and blogs, Stella Chatbot helps reduce support tickets by providing instant answers to common queries.

Key Features

  • FAQ Management: Create keyword-response pairs.
  • Category Organization: Group your FAQs into categories for better navigation.
  • Customizable Widget: Change the chatbot name and avatar to match your brand.
  • Localized Interface: Fully translatable and localized strings.
  • Smart Suggestions: Offers related questions when no exact match is found.
  • Responsive Design: Works perfectly on desktops, tablets, and smartphones.
  • Privacy Focused: Simple data handling that respects user privacy.

Privacy

Stella Chatbot stores data locally in your WordPress database:

  • Chatbot settings and FAQ entries configured by administrators.
  • Visitor chat messages, chatbot replies, matched keywords, session IDs, and timestamps.

This plugin does not require an external service to operate and, by default, does not send chat data to third-party services.

You can choose to delete all plugin data on uninstall from the plugin settings (Danger Zone).

  1. Upload the stella-chatbot folder to the /wp-content/plugins/ directory.
  2. Activate the plugin through the ‘Plugins’ menu in WordPress.
  3. Navigate to Stella Chatbot in your admin menu to configure settings and add your first FAQ.
  4. The chat widget will appear automatically on your site (unless disabled in settings).
  1. The main chatbot widget on the frontend.

    The main chatbot widget on the frontend.

  2. FAQ Management interface in the WordPress dashboard.

    FAQ Management interface in the WordPress dashboard.

  3. Customization settings for name, avatar, and welcome message.

    Customization settings for name, avatar, and welcome message.

How do I add new questions?

Go to Stella Chatbot > FAQ Management and click “Add New FAQ”. Define a unique keyword, the question, and the answer.

Can I change the chatbot icon?

Yes! In Stella Chatbot > Settings, you can upload a custom image for both the launcher button and the header avatar.

Is the plugin translation-ready?

Yes, the plugin is fully localized. You can translate it using PO/MO files or plugins like Loco Translate.

Does it support AI like ChatGPT?

This plugin is strictly keyword-based. For AI integration (OpenAI, Anthropic, Gemini, etc.), you may use a separate companion plugin.

Is a frontend credit/backlink required?

No. The credit in the frontend widget is optional, disabled by default, and controlled by the site owner.

Does uninstall delete my data?

By default, your FAQ entries and settings are preserved. To completely remove all data upon uninstallation, enable the cleanup option in the “Danger Zone” section of the settings page.

1.0.0

  • Initial release.
  • Core keyword-based matching engine.
  • Category-based navigation.
  • Widget customization settings.
  • Localization support.
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