Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
Description
Support Genix is a powerful, AI-powered helpdesk plugin for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with AI-powered reply generation, create knowledge base docs with AI and enhance customer satisfaction with 24/7 automated chatbot support.
Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With unlimited tickets, agents, and customers, plus advanced AI features, custom fields, and automated notifications, you’ll never miss an important issue again.
👇 Helpful Links to Get Started
🔎 Learn More | 📄 Documentation | 📍 Roadmaps | 🚀 Explore Pro
🚀 Everything You Need for Smarter Customer Support
Support Genix is a great alternative to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering enterprise-level features at a fraction of the cost, with no per-agent pricing and lifetime plans available.
Perfect for e-commerce stores, digital product sellers, agencies, SaaS companies, educational platforms, membership sites etc.
🤖 AI-Powered Features (New!)
Transform your support workflow with cutting-edge artificial intelligence:
- Help Me Write – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.
- AI-Powered Chatbot – Provide instant answers 24/7 from your knowledge base, reducing ticket volume by 40%.
- AI Writing Assistant – Create comprehensive help documentation 10x faster using OpenAI and Claude.
⚡ Core Features That Scale With You
- Unlimited Everything – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.
- Knowledge Base Management – Build a self-service help center that empowers customers to find answers instantly.
- Email to Ticket Conversion (Pro) – Automatically convert incoming emails into organized support tickets.
- Advanced Integrations (Pro) – Connect with WooCommerce, WhatsApp, Slack, Envato, Tutor LMS, and more.
- Smart Documentation Suggestions (Pro) – Automatically suggest relevant help articles while customers create tickets.
- Support Tickets Report – Track ticket activity, response performance, and user interactions.
- Knowledge Base Analytics – Track user engagement, content performance, and search behavior.
- AI-Powered Chatbot Analytics – Track chatbot performance and optimize your automated support strategy.
- Complete Customization – Custom fields, ticket categories, role-based permissions, and branding options.
▶️ Video Tutorial
Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.
❤️ Free Features
AI-Powered Tools
- Help Me Write (AI Reply Assistant) (New)
- AI-Powered Chatbot (New)
- AI Chatbot Analytics & Tracking (New)
- AI Writing Assistant for Knowledge Base (New)
- Chatbot-Only Documentation Mode (New)
- Smarter Knowledge Base Analytics (New)
Ticket Management
- Unlimited Tickets
- Ticket Categories
- Ticket Custom Fields
- Ticket Priority System
- Ticket Status
- Ticket Transfer
- Support Tickets Report
- Undo Feature for Agents
- Category Order Management
- Automatic Agent Assignment
Knowledge Base & Documentation
- Knowledge Base Management (New)
- Knowledge Base Layout & Style Customization (New)
- Full Site Editing (FSE) Support
- BetterDocs Migration Tool
Team & User Roles
- Unlimited Agents
- Unlimited Customers
- Agent Roles & Permissions
- Multiple Role Assignment
Communication & Workflow
- Email Notifications
- Saved Replies
- Filters & Sorting
Integrations & Compatibility
- Envato Marketplace Integration
- Fluent Support Migration Tool
- Multisite Support
- WPML Compatibility
- Multilingual Support
Setup & Design
- Setup Wizard
- Fully Responsive Design
🔥 Pro Features
AI & Automation
- Ticket Creation via Chatbot (New)
- Smart Documentation Suggestions (New)
- Auto Close Inactive Tickets
- Auto-Trash & Auto-Delete Tickets
- Conditional Logic for Custom Fields (New)
Ticket Management
- Email to Ticket Conversion
- Mailbox Binding & Management (New)
- Ticket Transfer Between Mailboxes
- Ticket Tagging System
- Ticket Hotlink Sharing
- Customizable Text Editor Height
Integrations
- WooCommerce Integration
- Easy Digital Downloads (EDD) Integration
- WhatsApp Integration
- Slack Integration
- FluentCRM Integration
- Tutor LMS Integration
- BetterDocs Integration
- Webhook Integration (Incoming & Outgoing)
Analytics & Performance
- Performance Insights
- Weekend & Holiday Settings
User Access & Login
- Login with Google & Envato
👉 Explore the full power! Upgrade to Support Genix Pro.
🤝 Why Businesses Choose Support Genix
🚀 Effortless Ticket Management
Stay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.
🛠️ Customizable Support System
Tailor your support process or help desk software to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with both customers and the support management team.
👥 Multi-Agent Support
Collaborate with your team efficiently. With Support Genix ticketing plugin, multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly and professionally.
📱 Email Notifications & Auto-Updates
Keep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.
❤️ Support Genix Lite Features
AI-Powered Tools:
✅ Help Me Write (New) – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.
✅ AI-Powered Chatbot (New) – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24/7 automated support.
✅ AI Chatbot Analytics (New) – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.
✅ AI Writing Assistant for Knowledge Base (New) – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.
✅ Chatbot-Only Documentation Mode (New) – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.
✅ Smarter Knowledge Base Analytics (New) – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.
Ticket Management:
✅ Unlimited Tickets – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.
✅ Ticket Categories – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.
✅ Ticket Custom Fields – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.
✅ Ticket Priority System – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.
✅ Ticket Status – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.
✅ Ticket Transfer – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.
✅ Support Tickets Report – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.
✅ Undo Feature for Agents – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.
✅ Category Order Management – Easily reorder support ticket categories with drag-and-drop functionality for better organization.
✅ Automatic Agent Assignment – Automatically assign tickets to agents based on predefined assignment rules. If no agent is initially assigned, the system will automatically assign the ticket to the first replying agent.
Knowledge Base & Documentation:
✅ Knowledge Base Management (New) – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.
✅ Knowledge Base Layout & Style Customization (New) – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.
✅ Customizable Layouts + FSE Support – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.
✅ BetterDocs Migration Tool – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.
Team & User Roles:
✅ Unlimited Agents – Add as many agents as needed to support your team’s growth, with no restrictions on user access.
✅ Unlimited Customers – Serve an unlimited number of customers, allowing your business to grow without support system limitations.
✅ Agent Roles & Permissions – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.
✅ Multiple Role Assignment – Assign multiple roles to users simultaneously for flexible permission management across teams.
Communication & Workflow:
✅ Email Notifications – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.
✅ Saved Replies – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.
✅ Filters & Sorting – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.
Integrations & Compatibility:
✅ Fluent Support Migration Tool – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.
✅ Multisite Support – Full compatibility with WordPress Multisite networks for managing support across multiple sites.
✅ WPML Compatibility – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.
✅ Multilingual Support – Easily translate the plugin into any language using your preferred translation tool or system. It’s fully compatible with popular translation plugins, ensuring seamless localization for global users.
Setup & Design:
✅ Setup Wizard – Quick and easy setup process with guided wizard for faster onboarding and configuration.
✅ Fully Responsive Design – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.
🔥 Premium Features (Support Genix Pro)
AI & Automation:
✅ Ticket Creation via Chatbot (New) – Allow customers to create support tickets directly from the chatbot interface when their questions require human assistance, ensuring seamless escalation with full conversation context.
✅ Smart Documentation Suggestions (New) – Display relevant help articles from your knowledge base automatically while customers create tickets, empowering self-service and reducing incoming support volume by up to 40%.
✅ Auto Close Inactive Ticket – Automatically close resolved tickets after a set period, keeping your online helpdesk clean and your workflow organized without manual intervention.
✅ Auto-Trash & Auto-Delete Tickets – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized for better performance.
✅ Conditional Logic for Custom Fields (New) – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need without overwhelming customers.
Ticket Management:
✅ Email to Ticket Conversion – Convert incoming emails into tickets automatically via email piping, streamlining your support workflow and reducing manual input for faster response times.
✅ Mailbox Binding & Management (New) – Associate specific email addresses directly with support tickets, enabling organized multi-mailbox management, automatic routing, and department-based email handling.
✅ Ticket Transfer Between Mailboxes – Move tickets across different mailbox categories for better organization, departmental routing, and workload distribution across your support team.
✅ Ticket Tags – Organize and prioritize tickets better with customizable tags for quick sorting and easy identification of various customer queries and issue types.
✅ Ticket Hotlink – Provide customers with secure, one-click access to their tickets directly. Each hotlink automatically logs the customer into the support portal, allowing them to view and manage their tickets without manually signing in.
✅ Customizable Text Editor Height – Adjust the initial height of the text editor to match your team’s preferences for more comfortable ticket creation and reply workflows.
Integrations:
✅ Webhook Integration – Integrate with external services like Zapier, HubSpot, and more, improving communication and automating ticket updates across your entire tech stack.
Analytics & Performance:
✅ Performance Insights – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, monthly, or custom intervals. Track key support metrics delivered directly to your inbox to drive data-informed decisions.
✅ Weekend & Holiday Settings – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.
User Access & Login:
✅ Login with Google & Envato – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.
More:
✅ Priority Support – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.
More features and enhancements are coming on regular updates! 🚀 Upgrade today to unlock all these powerful tools and future enhancements that will take your customer support to the next level!
👉 Explore the full power! Upgrade to Support Genix Pro.
⚡ Powerful Integrations Available in Support Genix
Supercharge your support system with seamless connections to the tools you already use! From instantly verifying purchase codes to seamlessly communicating with customers on your favorite tools, these integrations make managing customer queries faster, smarter, and more efficient than ever before. 🚀
🛒 Connect Your Digital Marketplace
- Envato Marketplace Integration – Easily verify purchase codes from Envato, ThemeForest, and CodeCanyon, streamlining support for digital product customers.
💬 Reach Customers Wherever They Are
- WhatsApp Integration (Pro) – Support customers on WhatsApp with automatic ticket creation, enabling seamless customer service directly through the plugin.
- Slack Integration (Pro) – Stay connected with real-time ticket updates via Slack, keeping your support management team informed and enhancing collaboration.
💡 Seamless eCommerce Support
- WooCommerce Integration (Pro) – Easily manage WooCommerce customer queries and orders directly within Support Genix for a smoother experience.
- EDD Integration (Pro) – Simplify support for digital product sales with Easy Digital Downloads integration, offering smoother ticket management.
🎯 Amplify Your Marketing & Learning Tools
- FluentCRM Integration (Pro) – Connect Support Genix with FluentCRM, enabling efficient CRM management of customer relations and communications directly from your CRM.
- Tutor LMS Integration (Pro) – Simplify your learning management system’s support ticketing with Tutor LMS integration, managing tickets for students, courses, and instructors in one place.
📉 Reduce Ticket Volume Automatically
- BetterDocs Integration (Pro) – Empower customers to solve their own problems with an integrated knowledge base that suggests relevant articles before tickets are created.
Each integration works flawlessly out of the box, with no complicated setup or technical expertise needed. With these powerful connections, your team can work more efficiently, and your customers get a smooth, hassle-free support experience that increases overall customer satisfaction.
👉 Explore the full power! Upgrade to Support Genix Pro.
Installation
- Install that plugin via your WordPress dashboard
- Then activate the plugin
- Access your new support center from the Support Genix menu item in your dashboard
Screenshots
All-in-One Dashboard – Manage Every Support Ticket from a Single Screen!
Help Me Write (AI Reply Assistant) Professional Replies in Seconds – Save 60% Response Time!
24/7 AI Chatbot Answers Questions Instantly – Reduce Tickets by 40%!
AI Writing Assistant – Create Help Articles 10x Faster!
Create Tickets in Seconds – Simple Form with Powerful Features!
Customer Self-Service Portal – Let Users Submit & Track Tickets 24/7!
Complete Ticket History – See Every Reply, Note & Action in One View!
Manage and organize all Knowledge Base articles for faster self-service support.
Smart Auto-Assignment – Route Tickets to the Right Agent Automatically!
Track Team Performance – Powerful Analytics & Real-Time Insights!
Organize Tickets by Category – Route Support Requests to the Right Team!
Pre-Written Replies – Answer Common Questions in One Click!
Instant Email Alerts – Stay Updated on Every Ticket Action & Reply!
Custom Ticket Fields – Collect Exactly the Information You Need!
Granular Permissions Control – Define What Each Team Member Can Access!
Faq
Absolutely not! Both the free and Pro versions support unlimited tickets. Your support capacity will never be restricted by our plugin.
Yes, 100%. All customer data is stored securely within your WordPress database with no external services required. Users maintain complete control over their personal information and can remove personal information from the account at any time.
Yes, Support Genix has pricing plans that allow usage on multiple websites. Depending on the chosen plan (developer or agency plan), it can be used on 5 websites or up to 100 websites, respectively.
Absolutely! Both the free and Pro versions allow you to create custom ticket fields to collect exactly the information you need from customers.
Not at all! Performance was our top priority during development. Support Genix is built with React JS for both the dashboard and portal interface, ensuring the plugin remains lightweight and responsive even with thousands of tickets.
Extremely secure. We follow WordPress security best practices, use proper data sanitization, and regularly audit our code for vulnerabilities. All sensitive data is properly encrypted, and access controls ensure only authorized agents can view ticket information.
Reviews
This plugin is a beast
By 
The latest updates of this plugin has made it a powerhouse. I have been using this for years and now they have added a lot of features including AI chatbots. It can also integrate with Woocommerce. How amazing is that. This plugin is definitely recommended to anyone who need a live chat support and ticketing system with AI chatbots. Cheers to the developers.
Buggy and doesn't inherit styles.
By 
I bought the Lifetime lisence and I'm not really impressed with the plugin.
The admin panel seems well done, however it's unusable without a decent front end.
The set up is clunky and for some reason every single page on my WordPress is now issuing a 404 error when I view the website. Literally my whole website is a 404 minus the home page.
For no blocks templates this only allows one shortcode.
The Knowledge Base area seems to work if i direct link to it, however there's no shortcode for that.
It doesn't seem to inherit my theme buttons or style elments. It has basic style features so if you're concerned about your brand throw it out the window with this plugin. You're forced to use their style unless you're good at CSS.
Was a good quality support plugin
By 
Price policy changed a lot over time. 🙁
Free version was good until updates screwed up ...
Quality plugin and amazing support
By 
This plugin has been incredibly useful for our organization. It has really helped us manage requests/issues and keep them organized. It's straight-forward and easy-to-use for both the end user and our internal team. One of the best parts has been the customer support. They have been incredibly prompt and helpful every time we've reached out with a question or issue. Highly recommend this plugin.
Ashim & team provide 5-star support
By 
We use this ticketing system daily and find it extremely useful to manage day-to-day operations across multiple locations.
Ashim, Aslam, Nazmul and team have always been helpful in setup and addressing occasional issues that arise.
We've been using Support Genix (paid) for over a year now and have come to depend on it.
Support Genix team is phenomenal in their support. They work really hard to make sure to address every issue and helped ensure Support Genix was set up and working properly.
I love the clean UX and intuitive steps in working with tickets. We are very pleased with this ticketing system and plan to use it for years to come.
THANK YOU so much for working so tirelessly to make Support Genix a fantastic solution for us!
Super extension
By 
Très belle extension, agréable et facile à manipuler, idéal pour gérer la communication avec les clients et le sav, elle est super design et meilleur que les extension que j'avais essayé, le prix est correct. Je recommande sans problème.
Yassine
Super Impressed!
By 
I would recommend it to everyone.
By 
Feature packed and very affordable ticket system
By 
Changelog
Version: 1.4.34 – Date: 03 December, 2025
- Added: Smart Knowledge Base navigation with expandable categories for easier browsing.
- Added: Option to select preferred AI model for improved response quality.
- Added: Lightbox for Knowledge Base article images, with an option to disable it.
- Improved: Overall plugin performance and stability for smoother, more reliable usage.
- Fixed: Minor bugs and issues to enhance functionality and user experience.
- Tested: Compatibility with the latest version of WordPress.
Version: 1.4.33 – Date: 17 November, 2025
- Fixed: Minor bugs and issues to enhance functionality and user experience.
Version: 1.4.32 – Date: 12 November, 2025
- Added: Option to set and control the auto-refresh of the ticket list for agents.
- Improved: Overall plugin performance and stability for smoother, more reliable usage.
- Fixed: Minor bugs and issues to enhance functionality and user experience.
Version: 1.4.31 – Date: 09 November, 2025
- Added: Smart sorting for the Need Reply filter, with an option to enable or disable it.
- Added: Additional placeholders for saved replies and email templates.
- Improved: Option to disable replies on closed tickets based on system settings.
- Improved: Overall plugin performance and stability for smoother, more reliable usage.
- Fixed: Docs suggestion issue for a smoother and more user-friendly experience.
- Fixed: Minor bugs and issues to enhance functionality and user experience.
Version: 1.4.30 – Date: 30 October, 2025
- Added: AI Chatbot to instantly answer user queries using your Knowledge Base content.
- Added: AI Writing Assistant to quickly generate Knowledge Base articles in minutes.
- Added: Knowledge Base Module to create, organize, and display help documentation within your workspace.
- Added: Feature to display Knowledge Base articles directly inside the AI Chatbot.
- Added: Style customization options for faster and easier Knowledge Base design personalization.
- Added: Knowledge Base Analytics to track engagement, content performance, search behavior, and chatbot queries.
- Added: Migration Tool to seamlessly import content from BetterDocs into the Knowledge Base.
- Added: Support Tickets Report to monitor ticket activity, response performance, and user interactions.
- Fixed: Minor bugs and issues to enhance functionality and user experience.
Version: 1.4.29 – Date: 22 October, 2025
- Improved: Minor UI update and optimizations.
Version: 1.4.28 – Date: 06 October, 2025
- Fixed: “Help Me Write” AI assistance not generating responses issue.
- Fixed: Minor bugs and issues to enhance functionality and user experience.
Version: 1.4.27 – Date: 01 October, 2025
- Added: “Help Me Write” AI assistance for generating ticket replies.
- Added: Auto-assignment rules to automatically set priority for tickets.
- Improved: Overall plugin performance and stability for smoother, more reliable usage.
- Fixed: Dynamic placeholder issue in saved replies.
- Fixed: Case sensitivity issue with file extensions.
- Fixed: Minor bugs and issues to enhance functionality and user experience.
Version: 1.4.26 – Date: 18 September, 2025
- Improved: Overall plugin performance and stability for smoother, more reliable usage.
- Fixed: Minor bugs and issues to enhance functionality and user experience.
Version: 1.4.25 – Date: 27 August, 2025
- Added: Ticket priority system with options to set and filter by priority.
- Added: Multiple role selector support for users.
- Added: Undo feature for agents when creating replies and notes.
- Improved: Overall plugin performance and stability for smoother, more reliable usage.
- Fixed: Minor bugs and issues to enhance functionality and user experience.
Version: 1.4.24 – Date: 26 August, 2025
- Improved: Overall plugin performance and stability for smoother, more reliable usage.
- Fixed: Minor bugs and issues to enhance functionality and user experience.
Version: 1.4.23 – Date: 06 August, 2025
- Added: Ticket migration system to import tickets from “Fluent Support”.
- Improved: Overall plugin performance and stability for smoother, more reliable usage.
- Fixed: Various minor issues to enhance functionality and user experience.
Version: 1.4.22 – Date: 10 July, 2025
- Added: Automatic ticket assignment to the first replying agent if no agent is assigned.
- Improved: Active menu indicator for a more user-friendly interface.
- Improved: Ticket visibility functionality to ensure proper access across users.
- Improved: “Need Reply” indicator logic for more accurate ticket status tracking.
- Improved: Overall plugin performance and stability for smoother, more reliable usage.
- Fixed: Various minor issues to enhance functionality and user experience.
Version: 1.4.21 – Date: 26 June, 2025
- Improved: Overall performance and stability for smoother and more reliable operations.
- Fixed: Several minor issues to ensure enhanced functionality and better user experience.
Version: 1.4.20 – Date: 19 June, 2025
- Added: Category order management to easily reorder support ticket categories.
- Improved: Agent-side ticket creation flow for a smoother support experience.
- Improved: Overall performance and stability for smoother and more reliable operations.
- Fixed: Several minor issues to ensure enhanced functionality and better user experience.
Version: 1.4.19 – Date: 12 June, 2025
- Improved: Attachment visibility system for a more user-friendly experience.
- Improved: Overall performance and stability for smoother and more reliable operations.
- Fixed: Several minor issues to ensure enhanced functionality and better user experience.
Version: 1.4.18 – Date: 28 May, 2025
- Improved: Overall performance and stability for smoother and more reliable operations.
- Fixed: Several minor issues to enhance functionality and user experience.
Version: 1.4.16 – Date: 13 May, 2025
- Added: Video, audio, 3D model, medical image upload support for both ticket creation and replies.
- Improved: Overall performance and stability for smoother and more reliable operations.
- Fixed: Several minor issues to enhance functionality and user experience.
Version: 1.4.15 – Date: 30 April, 2025
- Added: Hooks for filter ticket user query.
- Fixed: Public ticket not accessible issue.
- Fixed: Several minor issues to enhance functionality and user experience.
Version: 1.4.13 – Date: 17 April, 2025
- Added: New permission to allow agents to view the tickets they created.
- Added: New permission to restrict agents from creating new tickets.
- Improved: Overall performance and stability for smoother and more reliable operations.
- Fixed: Envato integration issue with validating purchase keys.
- Fixed: Several minor issues to enhance functionality and user experience.
- Tested: Compatibility with the latest version of WordPress.
Version: 1.4.12 – Date: 16 March, 2025
- Improved: Performance and stability for smoother operations.
- Fixed: Various minor issues to ensure better functionality and reliability.
Version: 1.4.11 – Date: 06 March, 2025
- Added: Support for WordPress Multisite compatibility.
- Added: New user role permissions for more precise access control.
- Added: Setup wizard for a faster and more streamlined system setup.
- Improved: Text editor for a more user-friendly experience when creating and replying to tickets.
- Improved: Overall performance and stability for smoother and more reliable operations.
- Fixed: Several minor issues to ensure enhanced functionality and better user experience.