Viva.com | Smart Checkout for WooCommerce
Viva.com | Smart Checkout for WooCommerce
Description
Viva.com | Smart Checkout extends WooCommerce by providing a seamless and secure payment gateway. Accept online payments with a modern checkout experience, and multiple payment methods.
Key Features
- Seamless Checkout – Provide a frictionless payment experience optimized for conversion.
- Multiple Payment Methods – Accept credit/debit cards, digital wallets, and local payment options.
- WooCommerce Integration – Fully compatible with WooCommerce’s payment flow.
- Localized Experience – Support for multiple languages.
Important: Webhook security & IP allowlisting
Webhook security relies on allowlisting Viva.com’s published source IP addresses at your server or firewall level. If your hosting environment, WAF, or security plugin blocks Viva.com’s outbound notifications, order statuses will not be updated and payments may appear stuck.
Before going live, make sure your infrastructure allows inbound traffic from the IPs published by Viva.com. The current list and instructions are maintained at:
developer.viva.com — Whitelist the Viva addresses
This requirement is independent of the plugin — it applies at the server/firewall layer and must be configured by your hosting provider or system administrator.
1.1.0 – 2026-05-21
- Add dynamic descriptor feature
- Logo update
- Optimize payment transaction handling
- Compatibility with woocommerce latest version
- Update viva.com sdk version
- Admin notices refactor
- Add notice prompting merchants to whitelist Viva.com IPs
- Conditional render notice on thank you page
- Minimum WooCommerce version raised to 9.2 — stores on WC < 9.2 must update WooCommerce before upgrading this plugin
- Minimum PHP version raised to 7.4
- Security: credential fields (client ID, client secret) now masked in admin settings
- Security: REST webhook endpoint now validates EventTypeId and EventData before processing
1.0.2 – 2025-05-15
- Add currency to transaction api calls
1.0.1 – 2025-03-27
- Add brand color picker option for smart checkout
- Fix double request to viva during configuration
1.0.0 – 2025-02-05
- Initial release.
Faq
Viva.com Smart Checkout supports major credit and debit cards, digital wallets like Apple Pay and Google Pay, and various local payment methods depending on your region.
Yes, Viva.com provides a demo mode for testing transactions before enabling live payments.
Full setup and configuration details are available at Viva.com Documentation.
For support, visit our Help Center or reach out via the WooCommerce plugin support forum.
Reviews
Customers paying without order creation
By tomfer5 on January 13, 2026
It deducts the money from the customer's card, but does not create the order, so we do not know that the purchase has been made. Everything worked flawlessly with the previous extension, but this version is buggy. WordPress Multisite. In the error log the subdomain sites doesn find the corresponding database.
Worst support or non at all!
By lov25 on June 9, 2025
Plugin causing huge issues with server null agents as a payment header. Having had issues since being forced to move to Smart Checkout and charging extra commission payments arrive in account but Woo Commerce shows them as pending payments which impacts operations and stock levels. Reached out to Viva on 08/05/25 and still no resolve! In fact for past week there has been zero communication after attempts to email and call. Crazy how Viva can get away with this! A forced change for more commission and causing major issues with the site. Time to move away for sure!
non va benissimo e si perdono clienti
By Francesco Ciani (naturopata) on May 24, 2025
Ho iniziato con Viva Wallet, anche con entusiasmo, sia per i costi e il recupero degli interessi, perciò ottima scelta, e anche nel punto vendita uso fisicamente questo sistema,
poi lo messo anche in rete nel mio sito Web, ma ha iniziato a dare problemi, e far saltare i pagamenti, oppure il cliente riprovava più volte….
attualmente uso altro nel web, mentre lo tengo nel mio studio, e ho il suo mini POS portatile che si connette al telefono va benissimo, ed è perfetto per me che viaggio e faccio consulenze in giro per l’Italia
Francesco Ciani
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Perfect Touch for Branding!
By Angelos Chouvardas (achouvardas) on April 20, 2025
The new brand color picker feature in Viva.com's Smart Checkout is a fantastic addition. It allows me to easily match the checkout interface with my website's branding, creating a more seamless and professional look for customers.
Simple to set up, no coding required, and a big step forward in making the checkout experience feel more personalized and trustworthy.
Fatal errors, no support
By zelenius on April 17, 2025
They are slow in fixing errors, but eventually do.
No support, does not work
By bobbivd on April 12, 2025
NO SUPPORT 🙁 although we do pay 9.00Euros a month in order to have viva payments but their plugin does not work and they don't seam to be interested in supporting and fixing the plugin.
Waste of time
By Massimo (pictureperfectmalta) on April 12, 2025
I am a woo com. developer I have few stores using Vivawallet, this plug in doe not work you get a large logo. You finished with two plug ins instaled standard V1.4.9{I have not seen and update since 4 years ago on this standar} and smart v1.0.1 became two payments. It does not work. Support is very bad best to use Stripe Plug in.