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Cancel Abandoned Order

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Cancel Abandoned Order

by RVOLA

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Description

** Cancel Abandoned Order** allows you to add a small option that will take care of dealing with “abandoned” commands.

If you have check or transfer type orders for example, you will be able to set a maximum number of days or by hours to receive the payment.

Cancel Abandoned Order, will take care of checking this and change the status of the order to “Cancel” if you have not received payment on time.

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Requirement

  • PHP minimal: 7.0
  • WordPress minimal: 4.0
  • WooCommerce minimal : 2.2

Hooks

Action

  • woo_cao_cancel_order ($order_id) : After cancel order.

Filters

  • woo_cao_gateways : Adds a payment gateway for the control.
  • woo_cao_before_cancel_order : Before canceling the order, send the order_id and the WC_Order if you do not want to cancel this order. Expect an exact return of true.
  • woo_cao_message_cancel_order : Allows you to modify the note when canceling the order. Handy if you use the ‘woo_cao_before_cancel_order’ filter.
  • woo_cao_date_order ($old_date, $gateway, $mode) : Change the calculation date for pending orders.
  • woo_cao_default_hours : Default value of the number of hours for order processing.
  • woo_cao_default_days : Default value of the number of days for order processing.
  • woo_cao_statustocancel ($status) : Allows you to add or change which WooCommerce order status the plugin should cancel.

Wiki

This section describes how to install the plugin and get it working.

  1. Upload the plugin files to the /wp-content/plugins/woo-cancel-abandoned-order directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress
  3. By default you can control the orders on the payment gateways: Check and BACS. Go to the options of the payment pages on WooCommerce.

To add another payment gateway, simply use the woo_cao_gateways filters, more information on the Wiki

Does this plugin use Action Scheduler

Yes we have started the migration to Action Scheduler (recurring action) since version 1.9.0

What does the plugin do?

Depending on the options defined in the payment gateway options page, the system will cancel orders whose payments have not been received.

Mode

You can cancel orders in hours or days.
For example, if I put the mode “Hourly”, I can cancel orders pending after 2 hours.
Another example, in mode “Daily”, I can cancel orders that I have not received payment within 7 days.

The execution of the cleaning is done like this:
Mode “Hourly”: every hour to 00 minutes
Mode “Daily”: every day at 0:00

Since version 1.9.0, the action is no longer executed at XXh00. Refer to the “Scheduled Actions” tab of the “Status” page of WooCommerce.

I would like to cancel orders pending payment

Follow the tutorial here to change the status of orders to cancel. By default the “on-hold” commands are canceled.

I want to make suggestions

We’re glad you want to help us improve Cancel Abandoned Order!
The GIT repository is available here https://github.com/rvola/woo-cancel-abandoned-order

Essential function

By Tobi_w on January 30, 2023

This is a must have for shops with digital products. If the payment doesn't go through, no need to make it complicated. Cancel it and let the customer try again. Great to have this. Thank you

Work perfectly

By WebMat (webmatpro) on March 9, 2022

Thanks, the filters to add custom parameters is fine. Just need a option for any canceled order (without type of payment)

Simple and does exactly as it should

By tjos123 on August 1, 2021

First review because I really like this plugin. It is straightforward and works like a charm. Glad that the creator included guides on Github Wiki. Minimal editing is required. It's a pity that some comments have driven the creator to stop support. I do still hope that this remains updated and compatible. 🙂 If the creator does read this, I have two questions that I wish to understand. 1) If I were to put 24hrs daily to cancel, from when does it start activating the countdown? 2) Is it possible to change the status to 'Failed' instead of 'Cancelled'? In any case, just want to say GREAT JOB ON THIS PLUGIN!

Funciona perfectamente

By ceesaldair on May 16, 2021

Cancela la ordenes automáticamente pasado el tiempo configurado

Great simple

By cbroce on May 9, 2021

This is what I mean by an elegant solution, Great job !

Not idiot friendly

By alfaholic on April 9, 2021

It maybe works, but as it does not have an interface nor guide how to use it for us idiots, I can not use it.

An essential plugin, glad the devs are great!

By impressao3d on February 8, 2021

An amazing, essential plugin to any store that gets a few orders. This should be a default feature of Woocommerce, it really sucks to get lost stock because of lost orders that are "awaiting payment confirmation". The plugin functions very well, and it's clear to see the devs put effort into the plugin and its documentation. Thank you very much guys!

Works great

By adityokusumo on July 3, 2020

The plugin gets the job done, the author also provides great support even though this plugin only his spare time project. Wonderful job

Awesome Plugin

By Rahim (rahimvaziri) on May 20, 2020

This plugin works great and has awesome support by its author.

Awesome plugin

By teeboy4real on May 3, 2020

This plugin is absolutely awesome It's highly recommended for woocommerce.

on GitHub.

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