yTicket for WP

yTicket for WP allows you to connect your website to your platform help desk yTicket.
yTicket for WP is a plugin that allows you to interface your own website created with the WP platform for Help Desk Ticketing System yTicket.
With this plugin, you can:

• 1) create a form with which customers can open a ticket from a page of the website
• 2) create a form with which customers can check the processing status of a ticket

Requirements

Instance of the platform ticketingsystem.it

Upload the yTicket plugin to your blog with ftp client or WordPress Admin area;

Activate it;
Enter your yTicket url, username and password generated from your yTicket platform.
Insert into post or page this code:
– {yticket} to generate the form for opening a new ticket
– {yticket-check} to generate the form for checking the status of a ticket processing

Good Trouble Ticket with yTicket 🙂

1. 

   Settings for yTicket for WP

2. 

   Plugin in action on wordpress page

3. 

   Code to insert in a post or page to generate forms

What do I need to use this plugin?

To use this plugin you need a plan yTicket and a website developed with wordpress

1.5.7

• Tested with WP 4.4.2

1.5.6

• Tested with WP 4.0

1.5.5

• Tested with WP 3.9.2

1.5.4

• Added some controls

1.5.3

• Added some translations

1.5.2

• Improvements to the reading of css and js files

1.5.1

• Added simplexml library check

1.5

• Added banner and link to activate the plan free of yTicket
• Removed unnecessary files

1.4

• Solved problem with libraries
• Solved problem with icon in admin page

1.3

• Add Level processing ticket

1.2

• This update This update improves the extraction of the departments

1.1

• Add images

1.0

• Add jQuery 1.9.1
• Add enable/disable CSS and jQuery Validator
• Add form for check ticket job status
• Add error code tranlsations
• Add grenn botton
• Add loading icon
• Add verify ticket’s job status